Event Details Sent to External Integrations
||| **This article assumes you have read and enabled the events, please refer this article for more info: ** https://nector.crisp.help/en/article/events Various events on nector Some of the common events fired from nector When customer is created or updated - lead_create and lead_update (View event properties) When coupon is created or uPopularHow to Manually Reward Coins to Customers ?
In this article we will be showing, how to manually reward coins to the customer, this can come useful, if in some exceptional case the coins are not automatically rewarded. The steps to manually reward is given below. Go to Customers Page inside the Loyalty Program From the list of customers, click on the customer you want to manually reward the coinsPopularAdding Review Widget To Shopify Store
This article is useful if you would like to show the reviews of the products to the customers ||| **This article assumes you have read and enabled the review program, please refer this article for more info: ** https://nector.crisp.help/en/article/review-program Visit your shopify admin panel and click on Online Store | For non-shopify merchants or shopify merchant who are on themes which does not supportPopularHow to manually reward coins for an order ?
Inorder to manually reward coins for an order, first check if the rewarding has happened for that order | To check if rewarding has happened, read this article: https://nector.crisp.help/en/article/how-to-check-whether-an-order-is-rewarded-or-not || After manually rewarding, this order will be freezed. Any change to the order such as refund or cancellation will not be recorded anPopularHow to manage Q&As ?
This article explains how to manage your Q&As If you have set up your Reviews Programme and would like to manage the Q&As in your store refer to this article: | If you need help in setting up your Reviews Program, kindly refer to this article: Review Program | If you need help in enabling the Q&A program, kindly refer to this article: [How to enable Q&A](https://help.nector.io/en/article/how-to-enable-qa-on-shopPopularHow to find product ID of products on Shopify?
In order to find a Shopify product ID, the easiest way is to check through the admin URL. Kindly follow the steps below to get the product ID: Login to the admin panel of your Shopify Store Click on the Products tab From the list of Products click on the relevant product. In the new page, look at the address bar; the product ID is the series of numbers at the end of the URL: , then that will be used, or else if the customer has sufficienFew readersHow to Manage Reviews ?
This article explains how to manage your reviews. If you have set up your Reviews Programme and would like to manage the reviews in your store refer to this article: | If you need help in setting up your Reviews Program, kindly refer to this article: https://nector.crisp.help/en/article/review-program Go to Reviews page and click on Reviews on the side-bar.Few readersHow to setup Nector on your WooCommerce store?
Go to the Login page of Nector and click on "Don't have an account? Create now" In the new page, enter your Brand Name, Email, Your Website URL, Country and Currency. After filling the necessary details, tick the checkbox for ToS and click on Request OTP button.  - We can call this function to show the Nector Rewards widget window.hideNectorRewards() - Similarly we can call this function to hide the Nector Rewards widget These functions can be called from anywhere in theFew readersHow to check whether an order is rewarded or not ?
To check if the rewarding has happened for an order, you can do it in the following two ways: If you want to search by a customer as reference, you can follow the below steps Check For A Customer Go to Customers Page inside your Loyalty Program Search for the customer for whose order you want to check if the rewarding has happened Click on thatFew readersHow to Add Delayed Rewarding?
Delayed Rewarding is a special feature that we offer in which the reward will be given only after the set duration. To enable delayed rewarding, kindly follow the below steps: Go to Earning Rules tab inside the Loyalty Settings in the Loyalty Program Scroll to Order Placed Reward and click on the Edit button ClickFew readersHow to change the Offer Name & Description ?
| To learn how to create a offer: https://nector.crisp.help/en/article/loyalty-program-defining-ways-to-redeem || Nector by default auto generates the name and description based on the rules setup while creating an offer. In-order to change the name of a created offer, kindly follow the below steps Go to [Redemption Rules](https://merchant.nector.io/programs/loyalFew readersHow to Change Expiry of Generated Coupons?
|| By default the coupons expire after 15 days Inorder to modify the default expiry of the generated coupons, kindly follow the below steps. Go to Redemption Rules tab inside the Loyalty Settings in the Loyalty Program Select a redemption rule from the given rules On the new page, find the Advanced Settings andFew readersHow to change Redemption Check?
If Redemption Check is enabled, then only the customer who has generated the coupon code can use it. If it is disabled, then anyone with the coupon code can use it. Redemption check is enabled by default for all the offers on Nector. || If you are using a third party checkout solution, then there may be cases where the customer can login with different email/mobile during checkout, and the coupon code may not work. So, in such cases, it is recommended you turn off the redemption check for all tFew readersHow to promote Nector on my website?
Businesses often wonder how to increase the usage of their loyalty program once implemented. As a business, you want your customers to benefit from your loyalty program and spread the word around. A key reason that users aren’t using your Rewards Program might be that they aren’t aware of your Loyalty Program. Therefore to effectively launch the loyalty program, you should make the customers aware of it. So here are some ways we suggest to boost the usage and visibility of your Rewards Program:Few readersAnalytics
This article is to give you a brief overview of what the Analytics under the Loyalty Program in Nector dashboard offers. To open that page: Click on Analytics & Reports from the side-bar menu to visit the Analytics page. In the Analytics page, we have different sections, || Here we can use the filters for seeing analytics of today, last 7 days, 30 days, 60 days, 90 days or between any custom date for each section by selecting that time framFew readersHow to disable Nector ?
If you've decided to part ways with our product, we appreciate your time spent with us. This guide will provide you with the steps to disable our product, resulting in smooth removal of Nector from your store. Go to Business Page on your Nector dashboard. OR Alternatively, you can also go from the main dashboard page, click on your user-id at the top right corner and click on Account from the dropdown.  that are exclusive for a specific tier. First, create a redemption rule which you want to give to a specific tier. Refer this article on how to do tFew readersHow to generate a discount for a customer from the dashboard?
In this article, we'll walk you through generating a discount for a customer directly from the Nector dashboard by using their coins. This will be helpful in case a customer reaches out to you asking for a discount using their loyalty points. Follow these steps to create a personalized discount for your customers. Go to Nector dashboard. Click on the Loyalty Program and then from the side-bar select the Customers option.  using their email, mobile or other supported filters by clicking on the Search All Customers button. SeeFew readersNector & Website Speed — Explained Clearly
🚀 Understanding Website Speed Impact with Nector Scripts Introduction Some brands may notice Nector scripts appearing in tools like Google PageSpeed Insights or Lighthouse and assume they are slowing down their website. This article clarifies how Nector scripts actually behave, why they appear in performance reports, and how to validate their real impact on your site’s speed. Step 1: How Nector Scripts Load on Your Website Nector scripts are designed to load **asynchroFew readers