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How to Edit a Redemption Rule/Offer?

Inorder to edit an already created Redemption rule / Offer, kindly follow the below steps:

Go to Redemption Rules under Loyalty Settings inside the Loyalty Program.

Click on the offer you would like to edit




There are different types of redemption rules:

Amount Discount


Variable Amount Discount
Fixed Amount Discount

Percentage Discount


Variable Percentage Discount
Fixed Percentage Discount

Amount Discount



Variable Amount Discount (Increment of Points)


With Increment of Points, the customer will be able to choose a discount, within a range, based on the number of coins they have. Read below for an example of how it works.




Understanding the conditions:​

Minimum Coins Required - The number of coins that the customer needs to redeem, to get the minimum discount
Minimum Discount Amount - Minimum discount amount value
Maximum Discount Amount - Maximum discount amount value

How it works?
Assume, coins required to redeem this offer = 100, minimum discount customers get = 5, maximum discount customers get = 20. Then for every 100 coins customer can get $5 discount and adjust the discount value via slider on the floating widget or the rewards page to a maximum of $20 discount, by redeeming 400 coins

Make the necessary changes to the Minimum Coins Required, Minimum Discount Amount, Maximum Discount Amount

Click on the Save button to make the necessary changes

Fixed Amount Discount


With this type of offer, a fixed discount (Ex. $20) can be redeemed by spending coins.




Understanding the conditions​:

Coins Required - The number of coins that the customer needs to redeem, to get the discount
Discount Amount - The discount that will be given to the customer

Make the necessary changes to the Coins Required, Discount Amount

Click on the Save button to make the necessary changes


Percentage Discount



Variable Percentage Discount (Increment of Points Discount)


With Increment of Points, the customer will be able to choose a discount percentage, within a range, based on the number of coins they have. Read below for an example of how it works.




Understanding the condition​s:

Minimum Coins Required - The number of coins that the customer needs to redeem, to get the minimum discount
Minimum Discount Amount - Minimum discount amount value
Maximum Discount Amount - Maximum discount amount value

How it works?
Assume, coins required to redeem this offer = 100, minimum discount customers get = 1, maximum discount customers get = 20. Then for every 100 coins, customer can get 1% discount and adjust the discount value via slider on the floating widget or the rewards page to a maximum of 20% discount, by redeeming 2000 coins

Make the necessary changes to the Minimum Coins Required, Minimum Discount Amount, Maximum Discount Amount

Click on the Save button to make the necessary changes


Fixed Percentage Discount


With this type of offer, a fixed percentage discount (Ex. 15%) can be redeemed by spending coins.




Understanding the condition​s:

Coins Required - The number of coins that the customer needs to redeem, to get the discount
Discount Amount - How much percent discount coupon will be generate by redeeming the defined number of coins

Make the necessary changes to the Coins Required, Discount Amount

Click on the Save button to make the necessary changes

Adding Restrictions For Redemption



The following restrictions are supported by Nector:

Minimum cart value
Restrict the discount for only certain products
Restrict the discount for only certain categories/collections

Refer this article for understanding how to add these restrictions: Adding Category/Product Restriction to Redemption Rules



Adding Category/Product Restriction to Redemption Rules

How to create redemption rules (ways to redeem)?

How to edit offer name & description?

Updated on: 28/03/2024