Tier and Membership

• Tier Program - Part 1 (Ways To Earn)

  Tiered/VIP Rewards Configuration Introduction Welcome to the Tiered Rewards Configuration Guide! 🌟 Tiered rewards offer a VIP-style experience by organizing customers into levels based on activity, loyalty, or purchase history. Each tier provides special benefits and reward multipliers to motivate customers to advance and stay engaged with your brand. This guide will show you how to set up tiers, configure expirations, deFew readers

• Tier Program - Part 2 (Ways To Redeem)

  Configuring Loyalty Tiers and Redemption Rules This guide provides a step-by-step process to configure loyalty tiers and their corresponding redemption rules in Nector.io, ensuring a balanced and rewarding customer experience across all tiers—Bronze, Silver, and Gold. Step 1 - Understand the Objective Before configuring redemption rules, ensure that earning rules for the loyalty tiers (Bronze, Silver, and Gold) have alreadFew readers

Expiry

• Automatic Points Expiry

  Understanding Point Expiry Configuration Introduction Welcome to the Point Expiry Configuration Guide for Nector! 🎉 This guide walks you through setting up and managing Point Expiry — an important feature that helps you maintain an active, engaged customer base by encouraging timely redemptions. By configuring point expirations and reminders, you can: • Motivate customers to use their points before they expire 💰 • SenFew readers

Advance Rewards

• Birthday/Anniversary Rewards Program

  Configuring Birthday Rewards Introduction Birthday rewards are a delightful way to make customers feel appreciated and celebrated. 🌟 With Nector’s Birthday Rewards feature, you can automatically issue bonus points around a customer’s birthday — helping increase loyalty, repeat purchases, and overall engagement. This guide walks you through setting up birthday earning rules, configuring timing, and previewing how customers willFew readers

• Merge Loyalty Points for Duplicate Customer Profiles

  Swap Coins Feature for Consolidating Customer Loyalty Points Swap Coins is a Nector feature that automatically consolidates loyalty coins across multiple customer accounts that share the same phone number. This ensures customers can seamlessly redeem all their available coins at checkout, even if they have used different identifiers (email vs. phone) across third-party checkouts and Shopify. Step 1: Ensure Swap Coins Feature Is EnFew readers

Automatic Points Reversal Based On Order Status or Tags

• Revert Spent Points On Order

  Reverting Spend Points Feature The Revert Spend Points feature ensures customers receive back any points they used on an order that later gets canceled, refunded, or tagged with specific conditions. This keeps your loyalty system accurate, fair, and aligned with real order outcomes from Shopify or your ecommerce platform. In this guide, you’ll learn how to configure the feature, set rules using statuses or tags, and apply exceptiFew readers

• Revert Earned Points On Order

  Revert Earned Points Feature Introduction The Revert Earned Points feature helps you maintain fairness and accuracy in your loyalty program by automatically deducting points when orders are canceled, refunded, or tagged with certain conditions. This guide walks you through how to access, configure, and understand this feature — ensuring loyalty rewards are always aligned with real customer actions and Shopify order statusFew readers