Merchant Panel and Program Settings
Merchant Dashboard Settings Overview This document explains how to access and configure the merchant dashboard settings, including store information, URLs, branding options, language, fonts, and global program controls. Step 1: Open the Settings Tab To begin, navigate to the Settings section from the left-hand menu of your merchant dashboard. This is where all store and branding configuration options are available. (httpFew readersPlan & Overage Overview
Checking Your Subscription Plan, Limits, and Overage Charges This document explains how to review your current subscription plan, including order and email limits, monthly billing status, overage charges, and plan features. It also shows where to find your overage and plan history, and how to compare available plan tiers. Step 1: Open the Settings Page Navigate to your account’s main dashboard and open the Settings area from theFew readersManaging API Keys
Managing and Using API Keys for Website Customization This document explains how brands can create and configure API keys to customize their website experience, including displaying customer coin balances and securely updating wallet information. Step 1: Navigate to the API Keys Section Go to the Settings area of your dashboard, then click on API Keys to open the API key management page. On this page, you will see any exiFew readersMerchant Dashboard Role-Based Access
Managing Department-Level Access in the Nector Dashboard This document explains how brands can configure role-based access for different departments (such as Marketing, Customer Support, and Tech) in the Nector dashboard. You will learn how to define roles with specific permissions and then assign those roles to individual team members so each department only sees the information relevant to them. Step 1: Open Role Access SettingsFew readersActivity and Event Log History
Viewing Event, API, and Import/Export History in Nector This document explains how to view and filter the history of API calls, system activities, and import/export jobs in the Nector dashboard. Use these steps to audit actions taken by your team and track data operations over time. Step 1: Open the Access History Section From the Nector dashboard, open the Settings option in the left-hand menu. Within Settings, navigate tFew readersSupport Channels
Support Channels & How to Reach Us Important: Please contact us only through the official support channels listed below. We are not available on any other platforms. Support is available Monday to Friday only. Available Support Channels 1. Email Support — support@nector.io Best for non-urgent queries, feature requests, or detailed technical issues Send us your question with relevant details and screenshots if needed Response time: Up to 48 hours 2.Few readers
