Articles on: Account, APIs, Billing and Support

Plan & Billing

Click on the top right to view all the options or alternatively you can visit the Plan Page on your nector dashboard




Your Plan



Click on the Plan from the above popup to open the details page. Switch to Plan Details tab to view the current active plan.

The different plan details are:

Current Plan: Name of the active plan and price. Ex. Premium ($299.00/month)
Orders Processed: This is your current quota. Ex. 0 of 15000 orders/ month
Overage Charges: Applicable if you have opted for it, and gets activated only if you exhaust your monthly quota. Ex. $5.00 for every additional 100 orders after 15000 orders
Emails Sent: This is monthly email quota. This is 2X the order quota.
Last Quota Refresh Date: When was the last date of quota refresh. Next quota refresh will happen 30 days after last quota refresh.





Compare and Switch Plan



Click on the Plan from the above popup to open the details page. Switch to Plan Details tab and scroll to the Compare Plans section. You can see the quota and features offered in every plan.

To switch the plan click on Switch or Update button under the appropriate column and wait for 1 minute after approving the plan.





Invoice & Billing



If you have installed our Shopify App, your billing and invoicing will be handled by the Shopify directly. Otherwise, Click on the Manage Billing button as shown below to access your invoices, add credit card, billing address etc.





Plan Quota



Click on the Plan from the above popup to open the details page. Switch to Quota tab to see the quota and features offered in your plan. Please note you will be notified about quota exhaustion and other alerts from time to time.

Once the quota has exhausted, nector will stop functioning immediately. This might lead to inconsistency in your loyalty and engagement program. Make sure to upgrade your plan before the quota exhausts. All quotas refreshes every 30 days for shopify merchants and 1 month for others.

You can buy one time email quota too by contacting us, by default email quota will be 2X monthly order limit.

Updated on: 20/03/2024

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