Articles on: Account, APIs, Billing and Support

Account & Team Settings

Click on the top right and then on the General Settings from the dropdown to open the details page or alternatively you can visit the Account Page on your Nector dashboard




Your business account



In the Nector Status section, the status represents the master account switch.

If the status is turned off, then the entire nector system will be disabled and vice versa. The status act as the master switch to enable or disable Nector.

Now, in the Contact details section, here you can see and update your contact mobile and email. By default email alerts are enabled. We highly recommend keeping them active.





To change things like your business category, currency or country, scroll down to Other Store Details and change the values are needed. You can also edit your business name here.




You can change website, signup, login and coupon redirect urls too from the Store URLs section




These urls are used by Nector at various places for smooth functioning. Please do not change these unless you are certain and understand the impact.


Manage team members



Click on the top right and then on the Team Members from the dropdown to open the details page or alternatively go to the Team Page to see list of team members.




You can add or remove team members. To add a new team member click on the + button and add a new member.




Only members with Executive access can manage team and change their roles

To remove an existing member, click on the icon at the end of the row of the member you want to remove, and click on the Remove Member button.

Manage access role of team members



To change the role of an existing member, click on the icon at the end of the row of the member you want to update and click on Change Role. Make the necessary changes and click on Update to save the changes.

There are 4 access roles:

Executive: They are the only members who will have access to everything by default
Tech: Define what members with tech role can access
Support: Define what members with support role can access
Marketing: Define what members with marketing role can access

To add a new role to your access roles, click on the top right and then on the Manage Team Access from the dropdown to open the details page or alternatively go to the Team Member Access Page.




You can add or remove roles from existing access roles.




To remove an existing excess role, click on the access role you want to remove, and click on the delete button at the top.




To update an existing access role, click on the access role you want to update and change details as needed. Click on Save to save the changes.


Updated on: 10/06/2024

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