Articles on: Account, APIs, Billing and Support

Support Channels

Please do not contact us via any other medium but mentioned in this article. We are not available at anywhere except for the support channels mentioned in the article. Support is only available Monday to Friday

You can get support from us via 4 support channels:

Email: By mailing us to support@nector.io, please allow us upto 48 hours to respond
Chat: By using the chat option on the nector dashboard. Please allow us upto 8 hours to respond
Live Chat: By using the chat option on the nector dashboard. Please allow us upto 2 minutes to 8 hours to respond
Google Meet Support Call: By setting a google meet call from the nector dashboard as per availability (available only on growth plans and above)

Check the below screenshot for all the options. We humbly request you to avoid booking unnecessary google meet support calls.


Updated on: 18/03/2024

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