Setting Up Loyalty Program - Ways to Redeem (Shopify Plus)

Let customers redeem their loyalty points for a discount directly on the Shopify checkout page. This works only on Shopify Plus stores.

1. Log in to Nector

Go to https://merchant.nector.io/ and log in. Your dashboard opens.

2. Open On-Site Displays

Click On-Site Displays in the left sidebar.

3. Open the checkout widget

1. In the menu, click Shopify Checkout Page.
2. Click the Points Redeem Widget (Checkout) card. It's marked "Only For Shopify Plus Stores".

On the Setup tab, complete the steps in order. The widget only appears at checkout once all steps are done. Step 1, Enable Loyalty Program, is already done and shows Enabled.

4. Set up your redemption rule

Under step 2, Set up your redemption rule, click Create redemption rule. You're taken to the Redemption Rules page with Points Redeem Widget (Checkout) already selected.

5. Create a redemption rule

Click + Create Redemption Rule and choose a type:

• Dynamic Amount Discount: for example, every 100 points = ₹10 off.
• Dynamic Percentage Discount: for example, every 100 points = 2% off.

6. Enter the discount details

1. Points Required To Get The Starting Discount (required): for example 100.
2. Starting Discount (required): for example ₹10.
3. Maximum Possible Discount (required): for example ₹100.
4. Minimum Cart Amount (optional): for example ₹599.
5. Click Create.

With these values, customers get ₹10 off for every 100 points, up to ₹100 off, on orders of ₹599 or more. Changes can take up to 5 minutes to show on your store.

7. Check the rule in the list

The rule appears with its offer details and Status, for example Active. Click the rule to change limits such as coupon expiry or product restrictions. The Redemption Rules guide covers these settings.

8. Open the rule to edit it

Click the rule in the list to open its page. The top shows the rule name and summary, for example “Every 100 NEC = ₹10 Off. Minimum cart amount of ₹599. Maximum ₹100 discount.”

The right panel shows:

• Status: keep it Active. The offer isn’t listed for customers to browse; it’s used to generate their discount at checkout.
• Discount Summary: a plain-language summary of your settings. For example, customers get ₹10 off for every 100 points, up to ₹100 off by using 1,000 points.
• Redemption Stats: how many times the discount has been availed and used. Click View Coupons to see the codes generated.

9. Edit the discount settings

On the Discount Settings tab:

1. Points Required To Get The Starting Discount, Starting Discount and Maximum Possible Discount: change the values if needed. The Discount Type is set to Dynamic Discount (based on the customer's points balance).
2. Minimum cart amount type: choose Fixed (recommended) or Dynamic (based on the discount amount).
3. Minimum cart amount: the lowest cart value the discount works on, for example ₹599.
4. Allow the discount only on specific products or categories (optional): choose Product or Category, then select up to 100 items. Leave it empty to allow all products.
5. Restrict Coupon Usage To The Customer Who Redeemed It: keep this ticked so only that customer can use the code. If your store uses a third-party checkout such as GoKwik or Razorpay Magic Checkout, untick it; otherwise genuine customers may be unable to apply their coupons.
6. Click Save.

10. Set payment limits and discount combinations

On the Advanced Settings tab:

• Minimum payment from customer (% of cart): the share of the cart the customer must pay themselves. For example, with 50%, points can cover at most half of the cart and the customer pays the rest.
• Tier Restriction and Membership Restriction (optional): if you use tiers or memberships, pick the ones that can use this rule. Leave them empty to allow everyone.
• Discount Combinations (optional): tick any that apply:
• • Allow combination with other order discounts
  • Allow combination with other product discounts
  • Allow combination with other shipping discounts

Leave them unticked to stop points discounts stacking with other offers.

Click Save.

11. Return to the checkout widget

Go back to On-Site Displays → Shopify Checkout Page → Points Redeem Widget (Checkout). Step 2 now shows your rule. To change it later, click View redemption rules.

12. Add the widget to your checkout

Back on the Setup tab:

1. Under step 3, Open the checkout editor, click Open Shopify theme editor. You can also go to Settings → Checkout in Shopify admin and click Customize on your live checkout.
2. Under step 4, Add the app block: in the section where you want the widget, for example the order summary, click Add block and choose the Nector redeem block.
3. Under step 5, Save your changes: click Save in the Shopify editor.

The next three steps show these screens in Shopify.

13. Open the checkout in the Shopify editor

In Shopify admin, open the theme editor. In the page menu at the top, choose Checkout and customer accounts.

14. Add a block to the order summary

In the left panel, under Order summary, click Add block.

15. Select the Nector block

Under your Nector app, select [PAID] Redeem Offers & Apply Coupons to add the widget to the checkout page. Then click Save.

16. Customise how the widget looks (optional)
On the Customise tab:

1. Click Open Shopify theme editor.
2. In the checkout preview, click the Points Redeem Widget (Checkout) block to open its settings.
3. Change the appearance using the settings in the left panel.
4. Click Save.

17. Choose points or credits

On the Settings tab, under Wallet type, choose what customers redeem in Redeem using:

• Points: customers use their loyalty points.
• Credits: customers use their credit wallet balance.

Click Save changes.

18. Delete a rule
Click Delete at the top right of the rule’s page to remove it permanently.

19. See how customers redeem at checkout

Once setup is complete, customers see a Redeem Your NEC box in the order summary on the checkout page, above the discount code field. It shows:

• Points balance: how many points the customer has, for example 100 NEC.
• Rule details: the description from your redemption rule, for example “Minimum cart amount of ₹599. Maximum ₹100 discount.”
• Redeem button: the discount the customer can get with their current balance, for example Get ₹10 off.
• Conversion rate: how points convert to money, for example 100 NEC = ₹10.

Updated on: 02/11/2026