Configuring Birthday Rewards

Introduction

Birthday rewards are a delightful way to make customers feel appreciated and celebrated. 🌟 With Nector’s Birthday Rewards feature, you can automatically issue bonus points around a customer’s birthday — helping increase loyalty, repeat purchases, and overall engagement.

This guide walks you through setting up birthday earning rules, configuring timing, and previewing how customers will see their rewards on the storefront. By the end, your birthday reward system will be fully active and ready to boost the customer experience.

Step 1 - Navigate to Features

Step 2 - Locate the Birthday Program

Step 3 - Enable the Program

Step 4 - Start Setting Up Earning Rules

After enabling the program, proceed to configure the earning rules for birthday rewards.

Step 5 - Choose the Reward Amount

Step 6 - Default Birthday Reward

Step 7 - Customize Display Settings

You can add:

• A reward description

• Visibility in the Ways to Earn section

• Title, and description displayed to customers

• The position of the reward inside the widget and rewards page💡 Tip: A clear, cheerful description increases participation.

Step 8 - Add Coin Amount in Description

Step 9 - Set Reward Frequency

In Advanced Setting, choose the recurring frequency. Birthday rewards should typically be issued once per year.

Step 10 - Choose Reward Timing

You can issue rewards:

• On the customer’s birthday

• 1 day before

• 3 days before

• 7 days before

Step 11 - Preview the Customer View

Step 12 - Customer Interaction with the Reward

Inside Ways to Earn, the customer will:

1. Click on the Birthday Reward
2. Enter their birth date
3. Save the date
4. Instantly receive points in their wallet

They can also add their birthday through the Rewards Page.

Step 13 - Birthday Validation Note

There is no extensive date validation, except:

• Future dates are not allowed

Wrap-Up

You’ve successfully configured your Birthday Rewards Program! 🎉

You can now:

✅ Automatically reward customers for birthdays

✅ Customize descriptions, icons, and visibility

✅ Control reward timing and frequency

✅ Create a memorable, personalized customer experience

Birthday rewards are a simple yet impactful way to delight customers and strengthen brand loyalty. 💚

Updated on: 16/12/2025