Articles on: Integrations

Omnisend Integration

Visit the Omnisend Integration Page. You can also find it under Email & WhatsApp Marketing inside the Integrations page.

To enable the integration, you need to choose the primary selector, and get the API key from your Omnisend dashboard.

Primary Selector - This refers to the primary attribute used to map customers between Nector and Omnisend. You can choose email.

Getting your API key


Login to your Ominsend dashboard.
Click on your Account in the top right corner.
Click on Store settings.
Scroll down and click on the API Keys on the left side menu. See below image for reference.




Click on the Create API Key button.
Enter a name for the key, you can name it "Nector" for easy reference
Click on I want to set up custom permissions for this API key and give all the permissions. See below images for reference.






After selecting all the permissions, click on the Save button.
Copy the newly created API key on to the nector dashboard. See below image for reference.





After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.




Sending Events To Omnisend



Events can be sent to Omnisend when certain things happen on Nector. You can then setup automations on Omnisend, which can be triggered when the event occurs on Omnisend. For example, when a customer is rewarded with wallet coins, an event can be sent to Omnisend, which in turn will trigger an automation that sends an email to the customer.

Visit the Events Page on your Nector dashboard.

As the first step enable the events by toggling the status button on that page. After enabling you will see the below view.




Add new event


Now switch to the Send Events tab and click on the Create button, a popup will open

Now select the event on which you want to notify the external integration, also select the Omnisend as the external integration that needs to be notified, and add any filters based on which event sending should be restricted

There are many events supported on nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to a Omnisend whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.




Once you have entered all the details, click on the Create button in the popup.

Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations

After you are done setting up events to be sent to Omnisend from Nector, you can create automations on Omnisend in response to the Events. For this, read the steps below:

Go to your Omnisend dashboard. Look for Automation and click on it.




Click on Create workflow and then Create from scratch.




From the "Trigger" dropdown, scroll down to the "API" subsection. In this example since we have created an event for wallet reward, we will be choosing the "walletreward_create" trigger from the options.

Inorder to make the trigger available in your Omnisend dashboard, a sample event needs to be sent from nector. This sample event can be sent to Omnisend simply by adding some coins to an account on Nector. To reward coins manually refer to this article Manually reward coins to customers

If you would like to create Flows for a separate event, kindly contact the Nector team, by referring here




Drag and Drop the Email into the flow. Customise the email sender and email details such as subject, header as per preferences.




Click on Start Workflow to save it. You can find it enabled inside the main page.


Updated on: 15/04/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!