Gallabox Integration
In this article we will show you how to set up the Gallabox Integration on your Nector dashboard.
Visit the Integrations Page. Click on WhatsApp Marketing in the side-bar. Scroll below to look for Gallabox in that section.
Click on Configure to open up the Gallabox integration page.
To enable the integration, you need to get the channel id, api key & api secret from your Gallabox dashboard.
Login to your Gallabox dashboard
From the left side menu, click on Settings and under that, click on Whatsapp Channel
You will find channel id in the top. See the below image for reference.
Copy the channel id on to your nector dashboard
Open your Gallabox dashboard.
From the left side menu, click on Settings and under that, click on API Keys
Click on the Add New button in the top right. See below image for reference.
Give a name for the API key, and for selecting the permission, scroll to the bottom and select all to give all permissions. See below image for reference
Now, copy the newly create API key and secret on to the nector dashboard. See below image for reference.
Under Choose Common property, select Mobile as the mode of communication
Choose Common Property - This refers to the user property of Nector which will be used when sending the event.
Finally, click on Initialize button to button to enable the integration. Once it is enabled, you will see the below view.
Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via Gallabox.
The first step is to create a whatsapp template in Gallabox and then create the corresponding event in Nector dashboard.
Please contact us via live chat on nector dashboard or at support@nector.io to help you get the template name from the Gallabox dashboard
Go to the Gallabox Integration Page.
Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.
There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:
Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.
For example,
To send an Wallet Reward Event to Gallabox whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.
Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default Gallabox will be selected.
Now while creating Events for Whatsapp messages, you will get two additional fields.
Gallabox Template Name - Here you will have to add a Template Name (which can be obtained from your Gallabox dashboard, as shown above for the associated event on this page.
Select the Nector properties to use in your Gallabox template in that exact order - You need to mention the variables/properties that you are using in your whatsapp template. Usually the following properties are selected, in the same order it is used in the template:
user_name : this refers to the name of the customer
amount : this refers to the number of wallet coins rewarded
So, your Template Settings would look something like this:
Once you have entered all the details, click on the Create button in the popup. The event will be created as below.
It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer.
Click on the Event you just created
You can send a test event by clicking on Send Test Event.
A popup opens, enter the mobile number where you want to send the test message.
Kindly note, the Mobile number of customer to whom event has to be sent needs to exist in the Customers database of your store.
Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.
For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations
Events
Event details sent to External Integrations
Setting up the Integration
Visit the Integrations Page. Click on WhatsApp Marketing in the side-bar. Scroll below to look for Gallabox in that section.
Click on Configure to open up the Gallabox integration page.
To enable the integration, you need to get the channel id, api key & api secret from your Gallabox dashboard.
Getting your channel id
Login to your Gallabox dashboard
From the left side menu, click on Settings and under that, click on Whatsapp Channel
You will find channel id in the top. See the below image for reference.
Copy the channel id on to your nector dashboard
Getting your API key and secret
Open your Gallabox dashboard.
From the left side menu, click on Settings and under that, click on API Keys
Click on the Add New button in the top right. See below image for reference.
Give a name for the API key, and for selecting the permission, scroll to the bottom and select all to give all permissions. See below image for reference
Now, copy the newly create API key and secret on to the nector dashboard. See below image for reference.
Under Choose Common property, select Mobile as the mode of communication
Choose Common Property - This refers to the user property of Nector which will be used when sending the event.
Finally, click on Initialize button to button to enable the integration. Once it is enabled, you will see the below view.
Sending Whatsapp Messages
Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via Gallabox.
The first step is to create a whatsapp template in Gallabox and then create the corresponding event in Nector dashboard.
How to get the template name from Gallabox dashboard
Please contact us via live chat on nector dashboard or at support@nector.io to help you get the template name from the Gallabox dashboard
Add New Event
Go to the Gallabox Integration Page.
Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.
There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:
Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.
For example,
To send an Wallet Reward Event to Gallabox whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.
Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default Gallabox will be selected.
Now while creating Events for Whatsapp messages, you will get two additional fields.
Gallabox Template Name - Here you will have to add a Template Name (which can be obtained from your Gallabox dashboard, as shown above for the associated event on this page.
Select the Nector properties to use in your Gallabox template in that exact order - You need to mention the variables/properties that you are using in your whatsapp template. Usually the following properties are selected, in the same order it is used in the template:
user_name : this refers to the name of the customer
amount : this refers to the number of wallet coins rewarded
So, your Template Settings would look something like this:
Once you have entered all the details, click on the Create button in the popup. The event will be created as below.
Sending Test Event
It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer.
Click on the Event you just created
You can send a test event by clicking on Send Test Event.
A popup opens, enter the mobile number where you want to send the test message.
Kindly note, the Mobile number of customer to whom event has to be sent needs to exist in the Customers database of your store.
Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.
For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations
Related Articles
Events
Event details sent to External Integrations
Updated on: 21/05/2024
Thank you!