Articles on: Integrations

MailModo Integration

In this article we will show you how to set up the MailModo Integration on your Nector dashboard.

Setting up the Integration



Visit the Integrations Page. Click on Email & WhatsApp Marketing in the side-bar. Scroll below to look for MailModo in that section.



Click on Configure to open up the MailModo integration page.




First to enable the integration, you need to get the API key from your MailModo dashboard

Getting your API Key


Login to your Mailmodo dashboard
From the left side menu, click on Settings and under that, then click on API Keys link. See below image for reference.




Click on the Add API Key and give it any name. And click on the Ok button.
Click on the Show API Key link next to the newly created API key.
Copy this API key on to the nector dashboard.

Now paste it in your Nector dashboard. Under Choose Common property, select Email as the mode of communication

Choose Common Property - This refers to the user property of Nector which will be used when sending the event.

Under the List Name field, give any name of your choice (Ex. Nector Customers, Loyalty Customers, etc.). A list with this name will be automatically created and all customers on Nector will be added to that list.

Finally, click on Initialize button to button to enable the integration. Once it is enabled, you will see the below view.




Sending Events To Mailmodo



Events can be sent to Mailmodo when certain things happen on Nector. You can then setup automations on Mailmodo, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Mailmodo, which in turn will trigger an automation that sends an email to the customer.

Add new event


Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.

There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to MailModo whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.

Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default MailModo will be selected.




Once you have entered all the details, click on the Create button in the popup. The event will be created as below.




Sending Test Event


In order to make this event available in your MailModo dashboard, you need to send a test event from Nector as shown below. After this, you can setup the flow on MailModo using this event as the trigger.

Click on the Event you just created

You can send a test event by clicking on Send Test Event.

A popup opens, enter the email id where you want to send the test email.




Kindly note, the Email id of customer to whom email has to be sent needs to exist in the Customers database of your store.


Setting up Automations on MailModo



After you are done setting up events to be sent to MailModo from Nector, you can create automations on MailModo in response to the Events. For this, read the steps below:

Go to your MailModo dashboard. Look for Journey and click on it.




Click on "+ Create Journey" to create a new journey. Click on "Start from Scratch"




Click on "Occurence of an event" and then click on "Configure trigger"




In this example since we have created an event for wallet reward, we will be choosing the "walletreward_create" trigger from the options. Click on Next

Inorder to make the trigger available in your MailModo dashboard, a sample event needs to be sent from nector. This sample event can be sent to MailModo simply by adding some coins to an account on Nector. To reward coins manually refer to this article Manually reward coins to customers

If you would like to create Flows for a separate event, kindly contact the Nector team, by referring here




Drag and Drop Send Campaign into the journey and connect it the trigger.




Click on the "Click to setup" and configure the email to be send. You can create your own templates, modify the subject, content and other things.




Drag and Drop the Exit Journey to exit the flow, and connect it to the previous flow.




Click on Next and then click on Publish Now.




Your journey will be successfully set as live.





Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations



Events

Event details sent to External Integrations

Updated on: 21/05/2024

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