Loyalty Program (Ways to Earn)
Visit the Loyalty Settings Page inside the Loyalty Program.
As the first step enable the loyalty program by toggling the status button on that page. After enabling you will see the below view.
There are multiple ways in which your customers can earn coins. Some of them are:
Reward for signup
Reward for placing the order
Reward on birthday
Reward for social media follows
You can reward your customers when they signup on your store. Switch to the Earning Rules and scroll to Signup Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
You can specify one of coin based or coupon based rewards, we would highly recommend going for coin based reward for signup. You can stop it by clicking on Remove button
You can reward your customers when they place an order on your store.
Switch to the Earning Rules and scroll to Order Placed Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
You can specify coin reward here, by default it should be 1 coin for every $1 spent, you can change this by clicking on the Edit button or stop it by clicking on Remove button.
Various other options, for ex:
You can specify, 0.05 for every $1 spent, which will be roughly 5 coins for $100
You can specify, 0.2 for every $1 spent, which will be roughly 20 coins for $100
You can specify, 2 for every $1 spent, which will be roughly 200 coins for $100
We would highly recommend keeping 1 coin for $1 and via redemption rules you can control the conversion from coins to $ value
To customize the reward for placing an order, refer to this article: https://nector.crisp.help/en/article/customize-the-reward-for-placing-an-order
You can reward your customers on their birthday.
Switch to the Earning Rules and scroll to Birthday Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
Please refer https://nector.crisp.help/en/article/birthday-rewards for more info
You can reward your customers for following your social media channels.
Switch to the Earning Rules and scroll to Follow On Social Media section and define the reward for applicable social media channel. To define the rewards click on the Add button, and choose a reward as per your business needs.
Rewarding will happen only once per customer. Rewards will be given, as soon as someone visits the social media link, since we cannot track the like or follow
You can use our APIs directly to reward your customer for other thing. There are so many others options, for more info please contact us via live chat on nector dashboard or at support@nector.io
To enable or disable the loyalty program, switch to Basic Settings tab and just toggle the status at the top of the page.
Screenshot of how the customer can see Ways to Earn from the floating widget or the rewards page on your website.
As the first step enable the loyalty program by toggling the status button on that page. After enabling you will see the below view.
Defining Ways to Earn
There are multiple ways in which your customers can earn coins. Some of them are:
Reward for signup
Reward for placing the order
Reward on birthday
Reward for social media follows
Reward for Signup
You can reward your customers when they signup on your store. Switch to the Earning Rules and scroll to Signup Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
You can specify one of coin based or coupon based rewards, we would highly recommend going for coin based reward for signup. You can stop it by clicking on Remove button
Reward for Placing an Order
You can reward your customers when they place an order on your store.
Switch to the Earning Rules and scroll to Order Placed Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
You can specify coin reward here, by default it should be 1 coin for every $1 spent, you can change this by clicking on the Edit button or stop it by clicking on Remove button.
Various other options, for ex:
You can specify, 0.05 for every $1 spent, which will be roughly 5 coins for $100
You can specify, 0.2 for every $1 spent, which will be roughly 20 coins for $100
You can specify, 2 for every $1 spent, which will be roughly 200 coins for $100
We would highly recommend keeping 1 coin for $1 and via redemption rules you can control the conversion from coins to $ value
To customize the reward for placing an order, refer to this article: https://nector.crisp.help/en/article/customize-the-reward-for-placing-an-order
Reward for Birthday
You can reward your customers on their birthday.
Switch to the Earning Rules and scroll to Birthday Reward section and define the reward. To define the rewards click on the Add button, and choose a reward as per your business needs.
Please refer https://nector.crisp.help/en/article/birthday-rewards for more info
Reward for Follow On Social Media
You can reward your customers for following your social media channels.
Switch to the Earning Rules and scroll to Follow On Social Media section and define the reward for applicable social media channel. To define the rewards click on the Add button, and choose a reward as per your business needs.
Rewarding will happen only once per customer. Rewards will be given, as soon as someone visits the social media link, since we cannot track the like or follow
You can use our APIs directly to reward your customer for other thing. There are so many others options, for more info please contact us via live chat on nector dashboard or at support@nector.io
To enable or disable the loyalty program, switch to Basic Settings tab and just toggle the status at the top of the page.
Screenshot of how the customer can see Ways to Earn from the floating widget or the rewards page on your website.
Updated on: 28/03/2024
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