Loyalty Program (Ways to Redeem)
Visit the Loyalty Settings Page inside the Loyalty Program.
As the first step enable the loyalty program by toggling the status button on that page. After enabling you will see the below view.
There are three different ways in which your customers can redeem their coins:
Amount Discount
Percentage Discount
Free Shipping
We will explain them each with three different examples.
This is used to give a fixed discount to the customers.To generate, click on Create button, a popup will open, select Amount discount option and under it select the Fixed discount value
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer.
Discount - Enter the discount amount value that will be generated by redeeming the defined number of coins
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem a 100₹ fixed discount amount coupon by redeeming 1000 coins on a minimum cart amount of 200₹
The rules are similar to Fixed Amount Discount explained above, only difference will be the final coupon will get generated in terms of percentage instead of amount. To generate click on Create button, a popup will open, select Percentage discount option under it select the Fixed discount value
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer
Discount amount - Enter the discount percent value that will be generated by redeeming the defined number of coins
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem a 10% off fixed discount coupon by redeeming 100 coins.
This is used to provide customers with free shipping on their orders. To generate, click on Create button, a popup will open, select Free shipping option.
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem the Free shipping coupon for 200 coins on a minimum cart amount of 499₹
To enable or disable the loyalty program, switch to Basic Settings tab and just toggle the status at the top of the page.
Screenshot of how the customer can see Ways to Redeem from the floating widget or the rewards page on your website.
As the first step enable the loyalty program by toggling the status button on that page. After enabling you will see the below view.
Defining Ways to Redeem
There are three different ways in which your customers can redeem their coins:
Amount Discount
Percentage Discount
Free Shipping
We will explain them each with three different examples.
Example 1: Creating a fixed ₹100 off discount that can be redeemed for 1000 coins
This is used to give a fixed discount to the customers.To generate, click on Create button, a popup will open, select Amount discount option and under it select the Fixed discount value
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer.
Discount - Enter the discount amount value that will be generated by redeeming the defined number of coins
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem a 100₹ fixed discount amount coupon by redeeming 1000 coins on a minimum cart amount of 200₹
Example 2: Creating a 10% off fixed discount that can be redeemed for 100 coins
The rules are similar to Fixed Amount Discount explained above, only difference will be the final coupon will get generated in terms of percentage instead of amount. To generate click on Create button, a popup will open, select Percentage discount option under it select the Fixed discount value
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer
Discount amount - Enter the discount percent value that will be generated by redeeming the defined number of coins
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem a 10% off fixed discount coupon by redeeming 100 coins.
Example 3: Creating a fixed free shipping coupon that can be redeemed for 200 coins
This is used to provide customers with free shipping on their orders. To generate, click on Create button, a popup will open, select Free shipping option.
There are a couple of fields which you would have to fill, below is a brief description explaining those fields:
Coins required to redeem this offer - Enter the number of coins the customer needs to redeem to get the offer
Minimum cart amount - It is optional so if set, generated offers will have minimum cart amount restriction.
In the above example the customer can redeem the Free shipping coupon for 200 coins on a minimum cart amount of 499₹
To enable or disable the loyalty program, switch to Basic Settings tab and just toggle the status at the top of the page.
Screenshot of how the customer can see Ways to Redeem from the floating widget or the rewards page on your website.
Updated on: 28/03/2024
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