Communications | Nector Helpdesk

Setting Up Communications

Setting Up Email Notifications
Setting Up Email Notifications for Triggers Introduction Email notifications keep customers informed at every stage of their loyalty journey—whether they’ve earned points, received a coupon, completed a referral, or submitted a review. With Nector’s communication engine, you can create automated emails based on powerful triggers, personalize templates, and even send test emails before going live. This guide walks you through tFew readers
Setting Up SMS Notifications
Configuring SMS Triggers Using Nector Dashboard Introduction SMS notifications are one of the fastest ways to reach your customers. With Nector’s SMS trigger system, you can automatically notify customers about key events—such as wallet point rewards, referrals, reviews, and more. This guide walks you through setting up an SMS provider, syncing templates, and creating SMS-based triggers that fire automatically based on customFew readers
Setting Up Event Notifications - With Marketing Tools
Sending Events to Integrated Marketing Platforms Use this process to configure and send specific events (such as “WalletPoint Rewarded”) from your system to any marketing platform that has already been integrated. You can then use these events to power automation flows, templates, and notifications (email, WhatsApp, etc.) on your chosen marketing channels. Step 1: Navigate to the Notification Configuration Open the left-hand naFew readers
Setting Up Webhook Notifications
Configuring and Testing Webhooks in Nector Dashboard This document explains how to configure a webhook in the Nector Dashboard, trigger it using a test customer reward, and verify that the webhook payload is correctly received at your webhook endpoint. Step 1: Prepare a Webhook Endpoint Copy the webhook URL and secret from the destination where you want to receive webhook events (for example, a test webhook site). This URLFew readers

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