Articles on: Integrations

Wigzo Integration

In this article we will show you how to set up the Wigzo Integration on your Nector dashboard.

Setting up the Integration



Visit the Integrations Page. Click on Email & WhatsApp Marketing in the side-bar. Scroll below to look for Wigzo in that section.




Click on Configure to open up the Wigzo integration page.




First to enable the integration, you need to get the Org token & API token from your Wigzo dashboard.

Getting your API token and Org token


Login to your Wigzo dashboard.
Open this link to view get the org token and the api key.
Copy the details and enter it on the nector dashbaord.

Now paste it in your Nector dashboard. Under Choose Common property, select Email as the mode of communication

Choose Common Property - This refers to the user property of Nector which will be used when sending the event.

Finally, click on Initialize button to button to enable the integration. Once it is enabled, you will see the below view.




Sending Events To Wigzo



Events can be sent to Wigzo when certain things happen on Nector. You can then setup automations on Wigzo, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Wigzo, which in turn will trigger an automation that sends an email or SMS to the customer.

Add new event


Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.

There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to Wigzo whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.

Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default Wigzo will be selected.




Once you have entered all the details, click on the Create button in the popup. The event will be created as below.




Sending Test Event


In order to make this event available in your Wigzo dashboard, you need to send a test event from Nector as shown below. After this, you can setup the flow on Wigzo using this event as the trigger.

Click on the Event you just created

You can send a test event by clicking on Send Test Event.

A popup opens, enter the email id where you want to send the test email.




Kindly note, the Email id of customer to whom email has to be sent needs to exist in the Customers database of your store.


Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations



Events

Event details sent to External Integrations

Updated on: 21/05/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!