Plan & Billing
Click on the top right gear icon in the main dashboard and select Plan from the dropdown or alternatively you can visit the Plan Page on your nector dashboard
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1b3vhko.png)
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_11rqck3.png)
You can find your current quota for Orders, Emails, Events & Webhooks also the amount of quota you have used up till now for your current month.
It also shows your plan details as
Currently subscribed to: Name of the active plan Ex. Premium
Billing: Price of the active plan. Ex. ($299.00/month)
Overage Charges: It gets activated only if you exhaust your monthly quota. Ex. $5.00 for every additional 100 orders after orders quota is exhausted.
Quota Last Refreshed At: When was the last date of quota refresh. Next quota refresh will happen 30 days after last quota refresh.
Please note you will be notified about quota exhaustion and other alerts from time to time.
Once the quota has exhausted, nector will stop functioning immediately. This might lead to inconsistency in your loyalty and engagement program. Make sure to upgrade your plan before the quota exhausts. All quotas refreshes every 30 days for shopify merchants and 1 month for others.
You can buy one time email quota too by contacting us, by default email quota will be 2X monthly order limit.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_309zkg.png)
This gives you an overall idea of all the features currently available to you in your plan.
Here, you get a visual side-by-side comparison of our offered plans. You can switch plans seamlessly.
To switch the plan, click on Switch button under the appropriate column and wait for 1 minute after approving the plan.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_12ijtrf.png)
If none of the current plans seems suitable for you, we can tailor a custom one just for you. Your preferences and requirements are our priority in crafting the perfect solution.
Kindly click on the Contact Us button so that we can set up a meeting with you.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_18erx6m.png)
If you have installed our Shopify App, your billing and invoicing will be handled by the Shopify directly. Otherwise, Click on the Manage Billing button as shown below to access your invoices, add credit card, billing address etc.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1e5wrfg.png)
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1b3vhko.png)
Your Plan
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_11rqck3.png)
Quota & Billing
You can find your current quota for Orders, Emails, Events & Webhooks also the amount of quota you have used up till now for your current month.
It also shows your plan details as
Currently subscribed to: Name of the active plan Ex. Premium
Billing: Price of the active plan. Ex. ($299.00/month)
Overage Charges: It gets activated only if you exhaust your monthly quota. Ex. $5.00 for every additional 100 orders after orders quota is exhausted.
Quota Last Refreshed At: When was the last date of quota refresh. Next quota refresh will happen 30 days after last quota refresh.
Please note you will be notified about quota exhaustion and other alerts from time to time.
Once the quota has exhausted, nector will stop functioning immediately. This might lead to inconsistency in your loyalty and engagement program. Make sure to upgrade your plan before the quota exhausts. All quotas refreshes every 30 days for shopify merchants and 1 month for others.
You can buy one time email quota too by contacting us, by default email quota will be 2X monthly order limit.
Plan Features
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_309zkg.png)
This gives you an overall idea of all the features currently available to you in your plan.
Upgrade Plan
Here, you get a visual side-by-side comparison of our offered plans. You can switch plans seamlessly.
To switch the plan, click on Switch button under the appropriate column and wait for 1 minute after approving the plan.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_12ijtrf.png)
Custom Plan
If none of the current plans seems suitable for you, we can tailor a custom one just for you. Your preferences and requirements are our priority in crafting the perfect solution.
Kindly click on the Contact Us button so that we can set up a meeting with you.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_18erx6m.png)
Invoice & Billing
If you have installed our Shopify App, your billing and invoicing will be handled by the Shopify directly. Otherwise, Click on the Manage Billing button as shown below to access your invoices, add credit card, billing address etc.
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1e5wrfg.png)
Updated on: 23/04/2024