Articles on: Integrations

MoEngage Integration

Visit the MoEngage Integration Page. You can also find it under Email & WhatsApp Marketing inside the Integrations page.

To enable the integration, you need to choose the primary selector, and get the app id, public & private API key from your MoEngage dashboard.

Primary Selector - This refers to the primary attribute used to map customers between Nector and MoEngage.

Getting your App Id & API Keys


Login to your MoEngage dashboard.
From the left side menu, click on Settings, and then click on APIs. See below image for reference.




First, copy the Data API Id shown on this page and paste it on the nector dashboard, under App Id.
Next, paste the same thing again on nector dashboard, under Public API Key.
Back on your MoEngage dashboard, copy the Data API Key and paste it on the nector dashboard, under Private API Key.


Getting your server prefix


Open your MoEngage dashboard. If your MoEngage dashboard URL starts with dashboard-01.moengage.com, then select api-01 as the server prefix.


Similarly, If your MoEngage dashboard URL starts with dashboard-02.moengage.com, select api-02 as the server prefix. And so on.


After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.




Sending Events To MoEngage



Events can be sent to MoEngage when certain things happen on Nector. You can then setup automations on MoEngage, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to MoEngage, which in turn will trigger an automation that sends an email to the customer.

Visit the Events Page on your Nector dashboard.

As the first step enable the events by toggling the status button on that page. After enabling you will see the below view.




Add new event


Now switch to the Send Events tab and click on the Create button, a popup will open

Now select the event on which you want to notify the external integration, also select the MoEngage as the external integration that needs to be notified, and add any filters based on which event sending should be restricted

There are many events supported on nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to a MoEngage whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.




Once you have entered all the details, click on the Create button in the popup.

Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations

Updated on: 28/03/2024

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