Articles on: Integrations

Interakt Integration

Visit the Interakt Integration Page. You can also find it under WhatsApp Marketing inside the Integrations page.

To enable the integration, you need to choose the primary selector, and get API key from your Interakt dashboard.

Primary Selector - This refers to the primary attribute used to map customers between Nector and Interakt. You can choose mobile.

Getting your API key


Login to your Interakt dashboard.
From the left menu, click on Settings icon, and then click on the Settings link. See below image for reference.




Click on Developer Setting from the left side menu. See below image for reference




Copy the secret key shown here onto nector dashboard.


After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.




Sending Events To Interakt



Events can be sent to Interakt when certain things happen on Nector. You can then setup automations on Interakt, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Interakt, which in turn will trigger an automation that sends an email to the customer.

Visit the Events Page on your Nector dashboard.

As the first step enable the events by toggling the status button on that page. After enabling you will see the below view.




Add new event


Now switch to the Send Events tab and click on the Create button, a popup will open

Now select the event on which you want to notify the external integration, also select the Interakt as the external integration that needs to be notified, and add any filters based on which event sending should be restricted

There are many events supported on nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to a Interakt whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.




Once you have entered all the details, click on the Create button in the popup.

Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations

Updated on: 28/03/2024

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