Articles on: Integrations

Clevertap Integration

Visit the Clevertap Integration Page. You can also find it under Email & WhatsApp Marketing inside the Integrations page.

To enable the integration, you need to choose the primary selector, and get the account id, api key & server prefix from your Clevertap dashboard.

Primary Selector - This refers to the primary attribute used to map customers between Nector and Clevertap. You can choose mobile.

Getting the Account Id, Private API key & Server Prefix

CleverTap uses a header-based authentication model to authenticate requests to the API.

Perform the following steps to get CleverTap Account credentials:

Log into your CleverTap Account and click Settings on the dashboard.

Click Project . Here, the value of Project ID should be substituted at the place of Account Id and the Passcode at the place of Private API Key respectively.

Refer to the below image and based on your region choose your respective Server Prefix

RegionServer Prefix
United Statesus1.api
Middle East(UAE)mec1.api

After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.

Sending Events To Clevertap

Events can be sent to Clevertap when certain things happen on Nector. You can then setup automations on Clevertap, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Clevertap, which in turn will trigger an automation that sends an email to the customer.

Visit the Events Page on your Nector dashboard.

As the first step enable the events by toggling the status button on that page. After enabling you will see the below view.

Add new event

Now switch to the Send Events tab and click on the Create button, a popup will open

Now select the event on which you want to notify the external integration, also select the Clevertap as the external integration that needs to be notified, and add any filters based on which event sending should be restricted

There are many events supported on nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:

Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example,
To send an Wallet Reward Event to a Clevertap whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.

Once you have entered all the details, click on the Create button in the popup.

Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

For a list of events and the data associated with each event, please refer this article for more info:

Updated on: 04/04/2024

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