Shopify Admin Widgets Configuration

This document explains how to add and use Nector widgets on the Shopify Orders and Customers pages. You will learn how to view reward details for specific orders, manually credit rewards, manage customer coin balances, generate coupons, and review customer feedback directly from the Shopify admin.

Step 1: Open an Order in Shopify Admin

Navigate to the Orders section in your Shopify admin.

Select any order for which you want to add or view Nector widgets. 

Step 2: Add the Reward Details Block to the Order

On the order details page, click Add block in the customization area.

In the list of available blocks, locate the Reward details block and select it.

• The total points that were supposed to be rewarded for this order

• The total points that have actually been rewarded for this order

Step 3: Access Nector Dashboard and Manual Reward from the Order

From the Reward details widget on the order page, you can:

• Navigate directly to the Nector dashboard

• Reward the customer manually for this specific order, if needed

If the reward has already been given for the order, it will be displayed accordingly in the widget and may not be available for manual reward again. To demonstrate manual rewarding, open another order where rewards have not yet been given.

Step 4: Open a Customer Profile in Shopify Admin

To add widgets on the customer page, go to the Customers section in Shopify admin.

Click on any customer to open their profile details page.

Once on the customer details page, click Add block to configure Nector widgets for this customer.

Step 5: Add Loyalty and Reviews Widgets on the Customer Page

After clicking Add block, you will see two available widgets:

• Loyalty program widget

• Reviews widget

First, select the Loyalty program widget to view and manage customer loyalty data.

In the Loyalty program widget, you can see:

• The customer’s coin balance

• The customer’s referral link

You can also adjust the customer’s coin balance from here:

• Enter a title or reason

• Specify the number of coins to credit or debit

• Choose whether to credit or debit

• Optionally set an expiry date for the adjustment

This functionality is typically used by customer support teams to resolve customer issues or provide goodwill credits.

Step 6: Spend Points and Generate Coupons for Customers

From the same Loyalty program widget, you can also spend points on behalf of the customer if they are unable to redeem them themselves.

For example, if the customer has 100 coins:

You can choose to spend those 100 coins from within the widget.

After spending the coins, you can reward them as a coupon that the customer can use on future purchases.

The widget will show that 100 coins have been utilized and will display the generated coupon that can be used against those coins.

Step 7: View Customer Reviews in the Reviews Widget

Next, configure and use the Reviews widget on the customer page.

If the customer has given any reviews for this or any other order, all such reviews will be listed in this widget.

• Whether the review is visible

• Whether it is featured

• Whether it is verified (with appropriate tags displayed)

For example, this particular customer has given 16 different reviews.

Updated on: 17/12/2025