Review FAQs

Featured Review section not appearing

There are two possible reasons why this might happen:

Reviews program is disabled

To enable the Reviews Program, follow the below steps:

Go to Reviews Settings under Reviews Program

Check if the Status is enabled

A minimum of 3 reviews have not been marked as featured

To mark reviews as featured follow the below steps:

Go to Reviews Page inside the Reviews Program, use the Search option to search for the reviews you want




Click on that review and go to the Status section




Turn on the toggle button for the Featured option

Repeat the above steps until there's a minimum of three reviews marked as Featured

To learn more about how to manage reviews, read this: https://nector.crisp.help/en/article/how-to-manage-review

Updated on: 28/03/2024