Review FAQs
Featured Review section not appearing
There are two possible reasons why this might happen:
Reviews program is disabled
To enable the Reviews Program, follow the below steps:
Go to Reviews Settings under Reviews Program
Check if the Status is enabled
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1rb73a2.png)
A minimum of 3 reviews have not been marked as featured
To mark reviews as featured follow the below steps:
Go to Reviews Page inside the Reviews Program, use the Search option to search for the reviews you want
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_ja75xd.png)
Click on that review and go to the Status section
![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_ttm2ut.png)
Turn on the toggle button for the Featured option
Repeat the above steps until there's a minimum of three reviews marked as Featured
To learn more about how to manage reviews, read this: https://nector.crisp.help/en/article/how-to-manage-review
Updated on: 28/03/2024
Thank you!