Articles on: On-Site Displays

Floating Loyalty and Referral Widget Panel Customization

Customizing the Onside Display Widget




Introduction


Your On-Site Display Widget is a core touchpoint for customer engagement—showing loyalty details, referral information, and personalized messaging right inside the widget panel.

By customizing the design, banner, loyalty text, and referral content, you can ensure the widget perfectly matches your brand identity, tone, and visual style. This guide walks you step-by-step through the full customization process.


Step 1 - Access Panel Customization


To customize the widget for your brand’s identity:

Navigate to On-Site Display → Panel.




Step 2 - View the Panel Layout


You will now see the Floatique Loyalty and Referral Panel displayed.




Step 3 - Open Configuration


Click on Configure to begin adjusting design and text settings.




Step 4 - Brand Settings (Fonts & Colors)


You’ll see three main sections:

• Banner

• Loyalty Section Text

• Referral Section Text

Start by selecting Brand Setting, where you can:

• Choose your brand font

• Apply brand colors

These settings will automatically apply across the widget.




Step 5 - Open Banner Image Settings


Navigate to the Banner Image Setting section.




Step 6 - Upload Banner Image


Upload the banner image that will appear inside the widget:

• Upload from your device OR

• Paste the image URL

This banner appears above the black background area of the widget.




Step 7 - Use Correct Banner Dimensions


Ensure your banner image is sized at 360 × 176 pixels for best display quality.




Step 8 - Open Loyalty Section Text


Proceed to the Loyalty Section Text settings.




Step 9 - Check Tier Setting Name


Start by reviewing the name of your Tier Setting.




Step 10 - Review Loyalty Program Titles


Check the displayed names such as:

• Tier Program title (e.g., VIP Program)

• Ways to Earn and Redeem section




Step 11 - Edit Tier Program Name (Optional)


If you want to modify your Tier Program name, you may do so here.




Step 12 - Edit Ways to Redeem Title


Adjust the title for Ways to Redeem if needed.




Step 13 - Review Logged-In vs. Logged-Out Views


Consider how customers will see the widget when:

• Logged in

• Logged out

For logged-in users, the main title will display as Your [Coin Name].




Step 14 - Example Coin Naming


For example, if your coin name is Point, customers will see Your Point in the widget.




Step 15 - Customize Logged-Out View Text


In the logged-out view, customers will see:

• A main title

• A short description

• Two CTAs

You may edit all text fields to fit your brand tone and message.




Step 16 - Save Loyalty Section Changes


After updating the loyalty text, click Save, then proceed to the Referral Section Text.




Step 17 - Review Referral Section Title


Here you’ll find the Referral Section Text and Loyalty Section Text.

Review the program title.




Step 18 - Example Title


For instance, the title might be Referral Program.




Step 19 - Review Logged-In and Logged-Out Descriptions


Typical examples may include:

• Logged out: Give your friends a reward and claim your own Y

• Logged in: Share this link with a friend so they can claim a 50% offer reward




Step 20 - Review Logged-In Referral Message


The logged-in message may describe sharing the referral link and the customer reward.




Step 21 - Use Referral Variables


Use variables such as:

• Referral Value

• Referral To Text

• Referral Mode

These auto-populate according to your referral settings.

You may also configure the Referral Sharing Message for social or messaging platforms.




Step 22 - Example of Social Sharing Text


For example, when sharing on a platform like X (Twitter), the referral message will auto-generate based on your settings.




Step 23 - Save Referral Section Updates


Reconfigure any text or variables as needed, then click Save.

Changes will reflect on the widget within five minute




Step 24 - Completion


This concludes the full process of customizing your On-Site Display Widget.




Wrap-Up


You’ve now learned how to:

✅ Apply brand fonts and colors

✅ Upload and format the panel banner image

✅ Customize loyalty program titles, CTAs, and logged-in/out experiences

✅ Personalize referral program messaging with dynamic variables

✅ Ensure all changes appear seamlessly inside your widget

With your widget now fully aligned to your brand’s identity, your customers get a more cohesive, delightful, and engaging experience. 💚


Updated on: 16/12/2025

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