WhatsApp Template Repository

1) Referral Coupon Claim (Gifted)

Marketing

🎁 A little surprise from {referred_by_name}

Good news! Someone thinks you have great taste 👀 {referred_by_name} just sent you a {coupon_name}. Grab {coupon_value} off your first order and see what the hype is about! ✨

Use Your Reward

Utility (Direct)

Reward received from {referred_by_name}

You received {coupon_name}. Discount value: {coupon_value}. Use it on an eligible order.

Use Reward

Utility (Concierge)

Reward available to use

{referred_by_name} sent you {coupon_name}. You can apply {coupon_value} at checkout on eligible orders.

Apply Reward

2) Wallet Reward (Points Credited)

Marketing

You just got paid! 😍

Nicely done! You’ve earned {wallettransaction_amount} {business_coin_name} for {wallettransaction_title}. Your wallet is looking heavy—why not treat yourself? 💰

Spend My Coins

Utility (Direct)

Wallet balance updated

{wallettransaction_amount} {business_coin_name} were added to your wallet. Reason: {wallettransaction_title}.

View Wallet

Utility (Concierge)

Coins added to your wallet

You received {wallettransaction_amount} {business_coin_name} for {wallettransaction_title}. You can use them on eligible orders.

Check Balance

3) Referral Coupon Claim (Self-earned)

Marketing

You earned this! 🤩

Success! You’ve unlocked a {coupon_name} for spreading the love. Apply {coupon_value} at checkout on your next order. You've earned every bit of it! ✨

Claim My Reward

Utility (Direct)

Reward unlocked

You unlocked {coupon_name}. Discount value: {coupon_value}.

Claim Reward

Utility (Concierge)

Your reward is ready

{coupon_name} is available on your account. You can apply {coupon_value} during checkout on eligible purchases.

Use Reward

4) Welcome Template

Marketing

You’re officially on the list! 🎉

Welcome to the {business_name} family! Every purchase, referral, and review brings you closer to exclusive perks and bigger rewards 💛

See My Perks

Utility (Direct)

Welcome to {business_name} rewards

Your loyalty account is active. You can earn rewards on eligible purchases and actions.

View Rewards

Utility (Concierge)

Your rewards account is ready

Welcome to {business_name}. You can view your available perks and rewards in your account.

Open Rewards

5) Coupon Created

Marketing

This one’s on us 🎁

Surprise! We’ve unlocked a {coupon_name} just for you. Use {coupon_value} at checkout today. Think of it as a little "thank you" 😍

Shop with Reward

Utility (Direct)

Coupon added to your account

{coupon_name} is available. Value: {coupon_value}.

View Coupon

Utility (Concierge)

Coupon ready to use

You have {coupon_name} available. Apply {coupon_value} at checkout on eligible orders.

Apply Coupon

6) Wallet Reward (Alternate / General)

Marketing

Your balance just went up! 📈

A little bonus has landed: {wallettransaction_amount} {business_coin_name} for {wallettransaction_title}. Your rewards are stacking up—don’t let them sit lonely 💰

View My Balance

Utility (Direct)

Wallet credited

{wallettransaction_amount} {business_coin_name} were credited to your wallet. Reason: {wallettransaction_title}.

View Balance

Utility (Concierge)

Wallet credit confirmed

Your wallet received {wallettransaction_amount} {business_coin_name}. You can view your balance and transactions anytime.

Open Wallet

7) Wallet Redeem

Marketing

Great choice! 🤗

You just used {wallettransaction_amount} {business_coin_name} for {wallettransaction_title}. We love seeing you save! More ways to earn coming soon 👀

Keep Exploring

Utility (Direct)

Wallet redemption completed

{wallettransaction_amount} {business_coin_name} were redeemed. Details: {wallettransaction_title}.

View Wallet

Utility (Concierge)

Redemption confirmed

Redemption successful. Amount: {wallettransaction_amount} {business_coin_name}. Details: {wallettransaction_title}.

View Details

Review Request

Marketing

Quick favor? 😊

We hope you're loving your order from {business_name}! Could you spare 30 seconds to share your thoughts? 🎁

Write a Review

Utility (Direct)

Review request

Please share feedback for your recent purchase from {business_name}.

Leave Review

Utility (Concierge)

Share feedback on your purchase

If you have a moment, you can leave a review for your recent order. Your feedback helps improve the customer experience.

Write Review

9) Order Created

Marketing

It’s official! 🙌

Your order is in and we’re already getting to work. Order: {order_name}. Total: {order_amount}. Saved: {order_discount}. Sit tight—we’ll update you when it ships 🚚

Track Order

Utility (Direct)

Order confirmed

Order: {order_name}. Total: {order_amount}. Discount: {order_discount}.

Track Order

Utility (Concierge)

Your order is confirmed

Thanks for your order. You can track shipping updates using the button below.

Track Shipment

10) Unused Coupon Reminder

Marketing

Still thinking about it? 👀

Don’t let your {coupon_name} go to waste! You have {coupon_value} waiting at checkout, but it won’t stay there forever 😬

Use My Coupon

Utility (Direct)

Coupon reminder

{coupon_name} is available. Value: {coupon_value}.

Use Coupon

Utility (Concierge)

Your coupon is still available

Reminder: {coupon_name} is available. You can apply {coupon_value} at checkout on eligible orders.

Apply Coupon

11) Unused Wallet Coin Reminder

Marketing

Don’t leave money on the table! 💰

You have {wallettransaction_closing_balance} {business_coin_name} sitting in your wallet. That’s real value you can use right now ✨

Shop with Coins

Utility (Direct)

Wallet balance available

You have {wallettransaction_closing_balance} {business_coin_name} available.

View Wallet

Utility (Concierge)

Wallet balance reminder

You currently have {wallettransaction_closing_balance} {business_coin_name}. You can use them during checkout on eligible orders.

Use Wallet Balance

12) Wallet Coin Expiry Reminder

Marketing

Use them or lose them! ⏰

Heads up: {wallet_expiry_amount} {business_coin_name} are set to expire soon. Don’t let your hard-earned rewards vanish 😬

Spend Them Now

Utility (Direct)

Wallet coins expiring soon

{wallet_expiry_amount} {business_coin_name} will expire soon. Use them before the expiration date.

View Wallet

Utility (Concierge)

Reminder: coins expiring

Expiring amount: {wallet_expiry_amount} {business_coin_name}. You can use them on eligible orders before expiration.

Use Coins

13) Referral Coupon Reminder (Repeat)

Marketing

A friendly nudge... 🎁

Your {coupon_name} from {referred_by_name} is still waiting for you! Use {coupon_value} at checkout today ✨

Claim My Treat

Utility (Direct)

Referral coupon reminder

{coupon_name} from {referred_by_name} is available. Value: {coupon_value}.

Use Coupon

Utility (Concierge)

Coupon still available

Your referral coupon is still available. Apply {coupon_value} at checkout on eligible orders.

Apply Coupon

14) Incomplete Referral Claim

Marketing

Almost there! 🎁

{referred_by_name} sent you {coupon_name}, but you haven’t used it yet! Don’t let your {coupon_value} discount slip away 👀

Finish My Order

Utility (Direct)

Checkout not completed

Your checkout was not completed. {coupon_name} is still available with value {coupon_value}.

Return to Checkout

Utility (Concierge)

Complete your order

It looks like you didn’t finish checkout. You can continue and apply {coupon_value} if eligible.

Continue Order

15) Review Created (Thank You)

Marketing

You’re a rockstar! ✌

Thanks for sharing your experience. Your reward is being processed and will hit your account shortly 💛

Back to Store

Utility (Direct)

Review received

Thank you for submitting your review. Your reward will be processed and added to your account.

View Account

Utility (Concierge)

Thank you for your review

We received your review and appreciate your time. Your reward will reflect in your account once processed.

Return to Store