MailChimp Integration
In this article we will show you how to set up the MailChimp Integration on your Nector dashboard.
Visit the Integrations Page. Click on Email & WhatsApp Marketing in the side-bar. Scroll below to look for MailChimp in that section.
Click on Configure to open up the MailChimp integration page.
First to enable the integration, you need to get the private API key and Audience Id from your MailChimp dashboard.
Login to your Mailchimp dashboard.
Click on your account name in the top right corner, and then click on the Profile link.
Click on the API keys link under extras. See the below image for reference.
Create a new API key by clicking on the Create button. On the next page, enter a name for the API key and click on Create.
Copy the API key that is shown and paste it on nector dashboard.
The server prefix must be filled automatically.
Next, you need to find your audience id.
Login to your Mailchimp dashboard.
Refer this article from Mailchimp to find your audience id.
Once you have the audience id, paste it on the nector dashboard.
After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.
Events can be sent to Mailchimp when certain things happen on Nector. You can then setup automations on Mailchimp, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Mailchimp, which in turn will trigger an automation that sends an email to the customer.
Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.
There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:
Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.
For example,
To send an Wallet Reward Event to MailChimp whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.
Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default MailChimp will be selected.
Once you have entered all the details, click on the Create button in the popup. The event will be created as below.
In order to make this event available in your MailChimp dashboard, you need to send a test event from Nector as shown below. After this, you can setup the flow on MailChimp using this event as the trigger.
Click on the Event you just created
You can send a test event by clicking on Send Test Event.
A popup opens, enter the email id where you want to send the test email.
Kindly note, the Email id of customer to whom email has to be sent needs to exist in the Customers database of your store.
After you are done setting up events to be sent to MailChimp from Nector, you can create journeys on MailChimp in response to the Events. For this, visit your MailChimp dashboard and set up the integration. Read the steps below:
Go to you MailChimp dashboard, look for Automations and click on Overview on it.
Click on Build From Scratch to start a new journey.
Enter the desired name of your journey.
In the new page, click on "Choose A Starting Point" and from the menu, go to API & Integrations and click on Event API
In this example since we have created an event for wallet reward, we will be choosing the "walletreward_create" trigger from the options.
Inorder to make the trigger available in your MailChimp dashboard, a sample event needs to be sent from nector. This sample event can be sent to MailChimp simply by adding some coins to an account on Nector. To reward coins manually refer to this article Manually reward coins to customers
If you would like to create Flows for a separate event, kindly contact the Nector team, by referring here
Click on Save Starting Point
Click on "Add a Journey Point" and from the actions choose, Send Mail. Configure your mail subject, content and customise it according to your preferences. Then save it.
When your Customer Journey map is ready, click Continue. Your new journey will be visible under the Overview page.
Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.
For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations
Events
Event details sent to External Integrations
Setting up the Integration
Visit the Integrations Page. Click on Email & WhatsApp Marketing in the side-bar. Scroll below to look for MailChimp in that section.
Click on Configure to open up the MailChimp integration page.
First to enable the integration, you need to get the private API key and Audience Id from your MailChimp dashboard.
Getting your private API key
Login to your Mailchimp dashboard.
Click on your account name in the top right corner, and then click on the Profile link.
Click on the API keys link under extras. See the below image for reference.
Create a new API key by clicking on the Create button. On the next page, enter a name for the API key and click on Create.
Copy the API key that is shown and paste it on nector dashboard.
The server prefix must be filled automatically.
Next, you need to find your audience id.
Getting your audience id
Login to your Mailchimp dashboard.
Refer this article from Mailchimp to find your audience id.
Once you have the audience id, paste it on the nector dashboard.
After entering the details, click on the Initialize button to enable the integration. Once it is enabled, you will see the below view.
Sending Events To Mailchimp
Events can be sent to Mailchimp when certain things happen on Nector. You can then setup automations on Mailchimp, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Mailchimp, which in turn will trigger an automation that sends an email to the customer.
Add new event
Switch to the Events tab and click on Create An Event. It opens up to the Events page with the Send Events tab. Now you have to select the event on which you want to notify the external integration.
There are many events supported on Nector. If you don't know which to choose, here are the two events that are most relevant and commonly used:
Wallet Coins Rewarded: This event will be sent whenever wallet coins are rewarded on nector.
Coupon Is Created: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.
For example,
To send an Wallet Reward Event to MailChimp whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.
Click on "+" button to create an event.
For "Event" option, select Wallet Coins Rewarded
For "Send event to" option, by default MailChimp will be selected.
Once you have entered all the details, click on the Create button in the popup. The event will be created as below.
Sending Test Event
In order to make this event available in your MailChimp dashboard, you need to send a test event from Nector as shown below. After this, you can setup the flow on MailChimp using this event as the trigger.
Click on the Event you just created
You can send a test event by clicking on Send Test Event.
A popup opens, enter the email id where you want to send the test email.
Kindly note, the Email id of customer to whom email has to be sent needs to exist in the Customers database of your store.
Setting up Journeys on MailChimp
After you are done setting up events to be sent to MailChimp from Nector, you can create journeys on MailChimp in response to the Events. For this, visit your MailChimp dashboard and set up the integration. Read the steps below:
Go to you MailChimp dashboard, look for Automations and click on Overview on it.
Click on Build From Scratch to start a new journey.
Enter the desired name of your journey.
In the new page, click on "Choose A Starting Point" and from the menu, go to API & Integrations and click on Event API
In this example since we have created an event for wallet reward, we will be choosing the "walletreward_create" trigger from the options.
Inorder to make the trigger available in your MailChimp dashboard, a sample event needs to be sent from nector. This sample event can be sent to MailChimp simply by adding some coins to an account on Nector. To reward coins manually refer to this article Manually reward coins to customers
If you would like to create Flows for a separate event, kindly contact the Nector team, by referring here
Click on Save Starting Point
Click on "Add a Journey Point" and from the actions choose, Send Mail. Configure your mail subject, content and customise it according to your preferences. Then save it.
When your Customer Journey map is ready, click Continue. Your new journey will be visible under the Overview page.
Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.
For a list of events and the data associated with each event, please refer this article for more info: https://nector.crisp.help/en/article/event-details-sent-to-external-integrations
Related Articles
Events
Event details sent to External Integrations
Updated on: 21/05/2024
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