Exporting Coupons

Introduction

The Export Coupons feature lets you download coupon data generated within a specific date range. This is helpful for:

• Analysing coupon usage

• Reviewing campaign performance

• Tracking redemption activity

• Monitoring failed or expired coupons

The exported file includes coupon names, codes, types, discounts, eligibility criteria, and more. Follow the steps below to export coupon data efficiently.

Step 1 - Navigate to Export Data

Go to the Customer Data section in your dashboard and click Export Data to begin exporting coupons generated during a selected period.

Step 2 - Select Export Coupon

Inside the Export Data menu, locate the Export Coupon option.

Step 3 - Choose Date Range

Click Export, then select the date range for which you want to export coupon data.

Step 4 - Apply Customer Filter (Optional)

You can select up to a 90-day range.

If you want to export coupons for a specific customer, enter the customer’s Lead ID, then click Export.

💡 Tip: Lead ID can be found in the Customer Details section of your dashboard.

Step 5 - Receive Download Link

An email with a download link for the export file will be sent to your admin email address.

Step 6 - Review Export File (Coupon Basics)

Once downloaded, the file includes:

• Customer email

• Mobile number

• Coupon name

• Coupon description

• Coupon type (e.g., manual redemption, checkout page coupon, referral coupon)

Step 7 - Review Code & Discount Details

The file also displays:

• Coupon code

• Coupon type

• Discount details (e.g., ₹200 off, 20% off)

• Target page (e.g., Cart page)

Step 8 - Eligibility & Status Information

Additional details include:

• Minimum cart amount (if applicable)

• Coupon status (Issued, Unavailable, Redeemed)

• Direct link to redemption instructions

Step 9 - Access Redemption Page

You can click the provided redemption link to view the coupon’s redemption page.

The file also includes:

• Number of coins spent

• Any credits used

Step 10 - Expiry & Creation Dates

If the coupon has expired, the expiry date will be listed.

The creation date of each coupon is also included.

Even if the example file shows limited data, the export will include all relevant coupons from within the selected date range.

Step 11 - Retrieve Past Export Files

To review previous exports:

• Go to the History section

• Click Send Download to resend the file link to your email

Step 12 - Completion

This concludes the process of exporting coupon data.

Thank you for your attention!

Wrap-Up

You have now learned how to:

✅ Export coupons based on a custom time frame

✅ Filter by customer Lead ID

✅ Review coupon type, value, and eligibility details

✅ View coupon usage, redemption, and status

✅ Retrieve older export files via the History section

The Export Coupons tool simplifies coupon reporting, campaign tracking, and customer activity monitoring—making it easier to manage your loyalty-driven promotions. 💚

Updated on: 16/12/2025