Articles on: On Site Displays

Auto Apply Prompt

The auto apply prompt is meant to be a set and forget way of redemption. Once the customer has enabled auto apply, then anytime he comes to purchase from your online store, a coupon will be applied automatically to the checkout. If a coupon already exists (whether it was manually redeemed or automatically created but wasn't used), then that will be used, or else if the customer has sufficient coins, a coupon will be redeemed automatically and applied to the cart.

The primary function of the auto apply prompt is to take the consent of the customer to automatically redeem and apply the discount.

For the prompts to work, make sure the rewards widget is added to your website (irrespective of whether the widget is shown or hidden). If the Buy with Points Button is active on your account, then this prompt will be disabled.




The customer can also control this setting from the rewards widget. See the below image for reference.




Once the consent is given, auto apply will start working in the background.

On Shopify, the auto apply will start working when the customer has added at least one item to the cart. The redeemed discount will be automatically added to the checkout.

On other platforms, auto apply will start working on page load, and once the discount is generated automatically, the coupon will be shown to the customer, and they have to copy and apply it at checkout.

Visit the Website Prompts Page under On-Site Displays inside the Loyalty Program. And switch to the Auto Apply Prompt tab.




Visibility



You can control whether to show or hide the prompt. On this page, scroll to the Auto Apply Widget Prompt Status section.

To enable or disable the prompt entirely, use the main toggle button at the top of the page. See the below image for reference.




To show or hide the prompt on desktop or mobile devices separately, enable the appropriate toggle button. For hiding only on desktop, enable the Hide Prompt On Mobile toggle. For hiding only on mobile devices, enable the Hide Prompt On Desktop toggle button. See the below image for reference.




Once you make any changes, scroll to the top or bottom of the page and click on the Save button.

This prompt will be shown once every 20 minutes.

Show/Hide the prompt on specific pages


Scroll to the Visibility section of this page. Here you can add the paths. For example, you may want to hide this prompt on certain product pages which are excluded from discount.

If you only want to show the prompt on certain pages of your website, use the Show Only On These Pages field.
If you only want to hide prompt on certain pages of your website, use the Hide Only On These Pages field.

Ideally, don't use both the fields as the same time.

To match pages with some common path name, you can use the "*" character in the path. For example, to show the prompt only on the product pages of your shopify store, you can use path "/products/*" .

See below image for reference.




Once you make any changes, scroll to the top or bottom of the page and click on the Save button.




Prompt Content



You can change the description and the button's text shown in the prompt.
To change this, scroll to the Content section of this page. Here, you can make the necessary changes.

Once you make any changes, scroll to the top or bottom of the page and click on the Save button.

Prompt Position



By default, the prompt is shown in the bottom right corner of the screen on desktop devices, and shown in the bottom part in mobile devices.
To change this, scroll to the Position section of this page. Here, you can make the necessary changes.

Once you make any changes, scroll to the top or bottom of the page and click on the Save button.

Other Prompt Settings



Show a compact prompt on mobile devices


If you feel that the default prompt is too big on mobile devices, you can show a compact version of the prompt. See the below image for reference.




To enable this, scroll to the Auto Apply Widget Prompt Status section on the page, and enable the Show Compact Prompt On Mobile. See below image for reference.




Once you make any changes, scroll to the top or bottom of the page and click on the Save button.

Auto hide the prompt after sometime


You can control whether to keep showing the prompt unless the customer manually closes it, or auto close the prompt after sometime.

To control this, scroll to the Auto Apply Widget Prompt Status section on the page, and see the Auto Close Prompt After Sometime. You can enable or disable this option based on your preference. See below image for reference.

If enabled, the prompt will be auto closed in 25 seconds.




Once you make any changes, scroll to the top or bottom of the page and click on the Save button.

Updated on: 28/03/2024

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