Step 1

In the navigation bar, click on "Features."

Step 2

In the sidebar, select "Expiry" under Categories.

Step 3

Click "Configure" under the Coin Expiry section.

Step 4

Toggle the Coin Expiry Status switch to "On."

Step 5

Click on the "Configuration" tab at the top.

Step 6

In the Expiry Settings section, click the dropdown under "Expire Coins After."

Step 7

Select one of the options from the dropdown menu.

Step 8

In the Expiry Settings section, open the dropdown menu under "When To Send The Reminder To Customers."

Step 9

Click the "Save" button to apply the changes.

Step 10

In the Notification Settings section, click the "Create" button to set up a notification.

Step 11

In the popup, select "Send An Email" as the notification method. If you have integrated with any other 3rd party marketing tool, then select the 2nd option. If you want to sent the notification to a webhook, select 3rd option.

Step 12

In the create email pop up, "Coin Expiry Reminder" event and email template will be pre-selected.

Step 13

Click the "Create" button in the modal to create the event.

Step 14

Once the event is created, you will be redirected to the "Communication" panel.

Step 15

You can see all the nector events that has been setup under "Notifications" section.

Updated on: 12/07/2025