Setting Up Email Communication
Step 1
In the navigation bar, click on "Communication."
Step 2
In the notifications section, click the plus icon.
Step 3
In the modal, select "Send An Email."
Step 4
In the form, click on the dropdown to select an event.
Step 5
Choose "Customer Signs Up" from the dropdown menu.
Step 6
In the modal, click the "Create" button to finalize the email setup.
Step 7
In the notifications list, verify the new email subject under "Details."
Step 8
On the "Send Email" page, click the "Save" button to update the email subject.
Step 9
Click "Send Test Email" to preview the email.
Step 10
In the popup, select "Email" from the dropdown to search for the customer.
Step 11
In the modal, select "Email" from the dropdown menu under "Search Customer Via."
Step 12
Enter the email ID of the customer in the provided input field in the modal.
Step 13
Click the "Send Test Email" button in the modal.
Step 14
Close the modal by clicking the "X" button at the top right corner.
Step 15
Click on "View History of Emails Sent in last 31 days" to view the email history.
Step 16
Click the "Back" button in the navigation bar to return to the previous page.
Step 17
In the notifications section, click on "Edit Email Template" to modify the email content.
Step 18
In the template editor, focus on the highlighted email content area to make changes.
Step 19
Click the "Back" button in the navigation bar to exit the template editor.
Step 20
In the email restrictions section, select the customer tiers from the dropdown menu.
Step 21
In the form, input the tag and press the enter key in the "Customer Has Tags" section.
Step 22
In the form, input the tag and press the enter key in the "Customer Has Tags" section.
Step 23
In the form, input the tag and press the enter key in the "Customer Has Internal Tags" section.
Step 24
In the form, input the tag and press the enter key in the "Customer Has Internal Tags" section.
Step 25
Click the "Save" button at the bottom of the form.
Step 26
In the navigation bar, click on "Settings" under "Notifications."
Step 27
In the "Communication Settings" page, select "Advanced Email Settings."
Step 28
In the "Advanced Email Settings" section, click on the dropdown for "Email Service To Use."
Step 29
Select "Nector Managed" from the dropdown menu.
Step 30
Confirm "Nector Managed" is selected as the email service.
Step 31
In the "Advanced Email Settings" tab, select "Nector SMTP" from the dropdown menu in the form.
Step 32
In the form, verify that "Nector SMTP" is selected as the email service to use.
Step 33
In the form, change the email service to "Nector Managed" from the dropdown menu.
Step 34
In the form, click on the "Sender Name" field and enter "Nector Dev Store X."
Step 35
In the form, modify the "Sender Name" field by typing "Y."
Step 36
Click the "Save" button in the form to save your email sender settings.
Step 37
In the form, click the "+ Add Item" button to add a new custom property.
Step 38
Enter a new property name in the "Property Name" field in the form.
Step 39
Enter a value for the new property in the "Property Value" field in the form.
Step 40
Edit the "Property Name" field to update the name of the custom property.
Step 41
Click the "Save" button in the form to save your changes.
Step 42
Select "Notifications" from the navigation bar to switch to the notifications section.
Step 43
Click on "Customer Signs Up" in the notifications list to view details.
Step 44
In the notification details, click "Delete" to remove the email.
Step 45
In the confirmation popup, click "Confirm" to finalize the deletion.
Updated on: 13/07/2025
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