Articles on: Features (New)

Review Request Reminders



Step 1


In the navigation bar, click on "Features."


In the navigation bar, click on "Features."



Step 2


In the sidebar under "Categories," select "Reminders."


In the sidebar under "Categories," select "Reminders."



Step 3


In the "Reminder Actions" section, click on "Configure" for the "Review Request."


In the "Reminder Actions" section, click on "Configure" for the "Review Request."



Step 4


In the "Review Collect Reminders" page, click on "Configuration."


In the "Review Collect Reminders" page, click on "Configuration."



Step 5


In the "Configuration" tab, click on "Create" to set up a notification.


In the "Configuration" tab, click on "Create" to set up a notification.



Step 6


In the modal, select "Send An Email" to notify customers.


In the modal, select "Send An Email" to notify customers.



Step 7


In the modal, click "Create" to finalize the email setup.


In the modal, click "Create" to finalize the email setup.



Step 8


On the Notifications page, click "Back" to return to the previous screen.


On the Notifications page, click "Back" to return to the previous screen.



Step 9


In the form, select "Order Paid And Completed" from the dropdown menu.


In the form, select "Order Paid And Completed" from the dropdown menu.



Step 10


In the dropdown menu, choose "Order Paid And Completed" as the order status.


In the dropdown menu, choose "Order Paid And Completed" as the order status.



Step 11


In the form, enter "2" in the "No. Of Review Collect Reminders To Send" field.


In the form, enter "2" in the "No. Of Review Collect Reminders To Send" field.



Step 12


In the form, clear the "No. Of Review Collect Reminders To Send" field.


In the form, clear the "No. Of Review Collect Reminders To Send" field.



Step 13


In the form, enter "1" in the "No. Of Review Collect Reminders To Send" field.


In the form, enter "1" in the "No. Of Review Collect Reminders To Send" field.



Step 14


Enter the number of days in the "Gap Between The Follow Up Review Collect Reminders" field in the form.


Enter the number of days in the "Gap Between The Follow Up Review Collect Reminders" field in the form.



Step 15


Click the "Save" button in the form to apply the changes.


Click the "Save" button in the form to apply the changes.



Step 16


A success message appears, indicating the changes will reflect on your website in five minutes.


A success message appears, indicating the changes will reflect on your website in five minutes.




Updated on: 12/07/2025

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