Review Request Reminders
Step 1
In the navigation bar, click on "Features."
Step 2
In the sidebar under "Categories," select "Reminders."
Step 3
In the "Reminder Actions" section, click on "Configure" for the "Review Request."
Step 4
In the "Review Collect Reminders" page, click on "Configuration."
Step 5
In the "Configuration" tab, click on "Create" to set up a notification.
Step 6
In the modal, select "Send An Email" to notify customers.
Step 7
In the modal, click "Create" to finalize the email setup.
Step 8
On the Notifications page, click "Back" to return to the previous screen.
Step 9
In the form, select "Order Paid And Completed" from the dropdown menu.
Step 10
In the dropdown menu, choose "Order Paid And Completed" as the order status.
Step 11
In the form, enter "2" in the "No. Of Review Collect Reminders To Send" field.
Step 12
In the form, clear the "No. Of Review Collect Reminders To Send" field.
Step 13
In the form, enter "1" in the "No. Of Review Collect Reminders To Send" field.
Step 14
Enter the number of days in the "Gap Between The Follow Up Review Collect Reminders" field in the form.
Step 15
Click the "Save" button in the form to apply the changes.
Step 16
A success message appears, indicating the changes will reflect on your website in five minutes.
Updated on: 12/07/2025
Thank you!