Nector and Shopify POS Integration

Integration with Shopify POS for Loyalty Reward Redemption

Integrating Shopify POS with nector’s loyalty system enables customers to seamlessly redeem their loyalty coins during in-store purchases.
With this setup, your staff can quickly look up customers, view their loyalty balance, apply eligible rewards, and offer instant discounts—creating a smooth omnichannel loyalty experience.
This guide walks you through enabling the integration, configuring POS redemption rules, and applying them directly inside Shopify POS.

Step 1 - Open the POS Integration Menu
From the left-hand dashboard menu:
• Navigate to Integration
• Select POS

Step 2 - Locate Shopify POS Integration
Inside the POS section, you’ll see Shopify POS listed as an available integration option.

Step 3 - Enable Shopify POS
Click Configure.
You will notice the status is currently Disabled.
• Click Enable to activate POS loyalty functionality.
💡 Once enabled, nector can process loyalty redemptions through Shopify POS.

Step 4 - Configure Redemption Rules for POS
Now that POS is enabled, set up the redemption rule that determines how customers can redeem their loyalty coins at checkout.

Step 5 - Match Your Existing Redemption Logic
Just like your regular online redemption rule:
• Apply the same structure and logic for POS.

Step 6 - Proceed With the Same Redemption Setup
Continue with the rule setup exactly as done previously.

Step 7 - Define Conversion & Limits
Set the following values:
• 1 coin = 1 rupee
• Maximum discount = 200 rupees
This ensures a consistent redemption experience across all sales channels.

Step 8 - Create the Redemption Rule
Finalize your configuration by clicking Create.
Your POS redemption rule is now active.

Step 9 - Access Shopify POS
Open your Shopify POS app to demonstrate and use the redemption feature.

Step 10 - Log In and Add a POS Tile
On the POS home screen:
• Click Add Tile
• Follow the prompt to continue

Step 11 - Add nector’s POS Extension
Navigate to:
• Apps → nector Loyalty
• Add Customer Reward POS UI extension
• Click Save

Step 12 - Start a New Order
Add the customer's desired product to the cart.

Step 13 - Add the Customer to the Cart
Search for the customer (e.g. Test) and select them so their loyalty profile is linked to the cart.

Step 14 - View and Apply Customer Rewards
Return to the POS home screen where you'll now see:
• The customer’s coin balance
• The available redemption option
In this example, the "Test" customer has 10 points, allowing a ₹10 discount.
Click Get 10 Rupees Off.

Step 15 - Apply or Cancel the Discount
After clicking, the discount is automatically applied to the order.
• You may cancel and reapply if needed
• View the applied ₹10 discount in the cart summary
This demonstrates how loyalty redemption works in Shopify POS.

Wrap-Up
Your Shopify POS loyalty integration is now active. 🎉
Customers can redeem loyalty coins instantly during in-store checkout, enhancing their purchase experience and strengthening your omnichannel loyalty program.

Updated on: 16/12/2025