Articles on: Programs (New)

Managing Customer Reviews



Step 1


In the navigation bar, click on "Customer Data."


In the navigation bar, click on "Customer Data."



Step 2


In the "Customer Data" section, select "Reviews."


In the "Customer Data" section, select "Reviews."



Step 3


In the "Reviews" section, you can see the reviews of all 3 days or All Reviews given by customers till date.


In the "Reviews" section, you can see the reviews of all 3 days or All Reviews given by customers till date.



Step 4


Turn "On" the visibility toggle to make the review visibible on your website. You can also turn "On" the verified toggle to add a verified tag on the review.


Turn "On" the visibility toggle to make the review visibible on your website. You can also turn "On" the verified toggle to add a verified tag on the review.



Step 5


In the seach bar, you can filter the reviews by different filter options.


In the seach bar, you can filter the reviews by different filter options.



Step 6


You can see all the filter options here.


You can see all the filter options here.



Step 7


Enter the details and click on "seach" icon to filter the reviews. You can also add a new review by click on the "+" icon.


Enter the details and click on "seach" icon to filter the reviews. You can also add a new review by click on the "+" icon.



Step 8


Enter the details in the pop up seach as reference product id, rating, customer name, email, etc.


Enter the details in the pop up seach as reference product id, rating, customer name, email, etc.



Step 9


You can also upload the images and videos here. Once done, click on the "Create" button to add the review.


You can also upload the images and videos here. Once done, click on the "Create" button to add the review.



Step 10


In the navigation bar, click the three-dot menu for more options.


In the navigation bar, click the three-dot menu for more options.



Step 11


Click the arrow icon to check the review details.


Click the arrow icon to check the review details.



Step 12


In the product review, you can check the details of the review like review ratings and coins awarded.


In the product review, you can check the details of the review like review ratings and coins awarded.



Step 13


You can also see the details like customer name, product name, review text and also check the product on website/nector.


You can also see the details like customer name, product name, review text and also check the product on website/nector.



Step 14


You can manage the visibility and verification of the review from here as well.


You can manage the visibility and verification of the review from here as well.



Step 15


To show the review in the featured review section on your home page, then turn "On" this toggle.


To show the review in the featured review section on your home page, then turn "On" this toggle.



Step 16


Here, you can edit the review and also add a reply to the customer review. Once done, click on the "Save" button to save the changes.


Here, you can edit the review and also add a reply to the customer review. Once done, click on the "Save" button to save the changes.



Step 17


In the Images & Videos section, click "Upload Images" to add images to the review.


In the Images & Videos section, click "Upload Images" to add images to the review.




Updated on: 12/07/2025

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