Articles on: Import and Bulk Update (New)

How to Import QnAs



Step 1


In the navigation bar, click on "Customer Data."


In the navigation bar, click on "Customer Data."



Step 2


In the navigation bar, select "Import & Bulk Update."


In the navigation bar, select "Import & Bulk Update."



Step 3


In the "Import & Bulk Update" section, click on "Import" under "Import QnAs."


In the "Import & Bulk Update" section, click on "Import" under "Import QnAs."



Step 4


In the modal, select "Nector" as the Q&As provider to import from.


In the modal, select "Nector" as the Q&As provider to import from.



Step 5


In the dropdown menu, choose "Nector" again to confirm the selection.


In the dropdown menu, choose "Nector" again to confirm the selection.



Step 6


In the modal, click on the "Product" dropdown to select a product.


In the modal, click on the "Product" dropdown to select a product.



Step 7


In the dropdown list, select "Batman Tshirt" from the options.


In the dropdown list, select "Batman Tshirt" from the options.



Step 8


Click on "Download Sample CSV File" to download the template.


Click on "Download Sample CSV File" to download the template.



Step 9


In the modal, click the "Upload File" button to proceed with importing Q&As.


In the modal, click the "Upload File" button to proceed with importing Q&As.



Step 10


Review the data in the modal to ensure accuracy before proceeding with the import.


Review the data in the modal to ensure accuracy before proceeding with the import.



Step 11


Click the "Send OTP" button in the modal to continue with the import process.


Click the "Send OTP" button in the modal to continue with the import process.




Updated on: 14/07/2025

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