How to Import Order Refunds

Step 1

In the navigation bar, click on "Customer Data."

Step 2

In the sidebar, select "Import & Bulk Update."

Step 3

Click the "Import" button under "Import Order Refunds."

Step 4

In the modal, choose the "Nector" format.

Step 5

In the modal, select "Nector" from the dropdown menu under "Select Format."

Step 6

Click on "Download Sample CSV File" to download the template.

Step 7

In the modal, click the "Upload File" button to upload your CSV.

Step 8

Click the "Send OTP" button to proceed with the import process.

Updated on: 14/07/2025