Step 1

In the navigation bar, click on "Customer Data."

Step 2

In the sidebar, select "Import & Bulk Update."

Step 3

Click on "Bulk Update" under "Bulk Reset Coins."

Step 4

In the modal, enter "summer thrift" as the reason for reset.

Step 5

In the modal, input "500" as the amount.

Step 6

Enter the number of points in the highlighted field under "Customer's Coin Balance Is Greater Than" in the form.

Step 7

Select a date in the "Customer Created After" field in the form.

Step 8

Choose a specific date from the calendar for "Customer Created After" in the form.

Step 9

Select the customer tier from the dropdown menu in the form.

Step 10

In the form, select the customer tier from the dropdown menu.

Step 11

Click the "Send OTP" button in the form.

Step 12

Notice the error message indicating a failure to bulk update customers.

Step 13

Click the "Send OTP" button again in the form.

Updated on: 14/07/2025