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# Tier Program - Part 2 (Ways To Redeem)

# **Configuring Loyalty Tiers and Redemption Rules**

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This guide provides a step-by-step process to configure loyalty tiers and their corresponding redemption rules in Nector.io, ensuring a balanced and rewarding customer experience across all tiers—Bronze, Silver, and Gold.


### **Step 1 - Understand the Objective**

Before configuring redemption rules, ensure that earning rules for the loyalty tiers (Bronze, Silver, and Gold) have already been set up. This process focuses on defining redemption rules, which determine how customers can redeem their earned points. There are two ways to configure these rules.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image1_p77v5x.jpg)

### **Step 2 - Choose a Redemption Setup Method**

You can either:
• Create a universal redemption rule applicable to all tiers, or
• Customize redemption rules per tier to better reflect each tier’s earning potential.
**Recommendation:** Tier-based customization provides more control and aligns with customer value segmentation.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image2_4l5gdu.jpg)

### **Step 3 - Review Existing Redemption Settings**

Navigate to the **Program** section and open the **Redemption Rule Interface**. Here, review any existing redemption configurations applied during checkout to understand your current setup.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image3_1ies3rk.jpg)

### **Step 4 - Verify Redemption Display on the Floating Widget**

Access the **Floating Widget** page to inspect how the current redemption rule appears to users on the storefront. This helps ensure customers see accurate discount and point conversion details.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image4_1rp26we.jpg)

### **Step 5 - Adjust Discount Caps by Tier**

By default, 1 point = ₹1, and the maximum discount cap is ₹200. Currently:
• **Bronze tier** earns an extra 20% coins
• **Silver tier** earns an extra 50% coins
• **Gold tier** earns an extra 80% coins
To improve value, increase the Bronze tier’s discount cap to ₹300, keeping other tiers dynamic.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image5_23g62q.jpg)

### **Step 6 - Create a New Redemption Rule**

Once the adjustments are made, Nector.io automatically generates a new redemption rule reflecting the updated ₹300 cap for the Bronze tier.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image6_1w2w6w1.jpg)

### **Step 7 - Select the Updated Rule**

From the rule list, select the newly created redemption rule to proceed with configuration.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image7_1db5y2w.jpg)

### **Step 8 - Apply Conditions and Proceed to Settings**

Confirm that the conditions from the existing setup are correctly applied, then navigate to the **Advanced Settings Menu** for further customization.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image8_1fiut0i.jpg)


### **Step 9 - Assign Tier Restrictions**

In **Advanced Settings**, locate the **Tier Restriction** option. Select the loyalty tier (e.g., Bronze) to which this redemption rule applies. This ensures each tier follows the appropriate earning and redemption logic.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image9_19tqjpr.jpg)

### **Step 10 - Save Your Configuration**

Click **Save** to confirm and apply all modifications. This step ensures that your rule changes are stored and activated in the system.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image10_wkq13a.jpg)

### **Step 11 - Verify Bronze Tier Configuration**

The **Bronze tier redemption rule** is now configured successfully. Review it to ensure all discount and point conversion details are accurate.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image11_xacrsb.jpg)

### **Step 12 - Configure Silver and Gold Tier Rules**

Repeat the same process to set up **Silver** and **Gold** tier redemption rules, adjusting discount limits to suit their respective earning multipliers.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image12_w4hqkz.jpg)

### **Step 13 - Confirm Tier-Based Redemption Limits**

After setup, your tiers should reflect the following maximum discounts:
• **Bronze:** ₹300
• **Silver:** ₹500
• **Gold:** ₹800
These limits apply to both the **Floating Widget** and the **Rewards Page**.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image13_1uh5ghx.jpg)

### **Step 14 - Configure Rules for Go-Kwik Checkout**

If you are using **Go-Kwik Checkout**, navigate to Integrations > Checkout > Go-Kwik page. Here, replicate the redemption rules you’ve set up for each loyalty tier.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image14_i8wuvy.jpg)

### **Step 15 - Create a Bronze Tier Rule in Go-Kwik Checkout**

Establish a **parallel redemption rule** for the Bronze tier within the **Go-Kwik Checkout** platform.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image15_md33pe.jpg)

### **Step 16 - Assign Tier Restrictions**

Access the rule you just created and ensure it is explicitly assigned to the Bronze tier for proper segmentation.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image16_sk7klr.jpg)

### **Step 17 - Save Your Settings**

After verification, click **Save** to confirm the rule setup for Go-Kwik Checkout.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image17_z0cx30.jpg)

### **Step 18 - Complete Tier Configuration**

At this stage, the setup for all loyalty tiers—Bronze, Silver, and Gold—is successfully complete within Nector.io.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image18_11t4gvq.jpg)

### **Step 19 - Apply Rules Across Third-Party Checkouts**

These redemption rules are now also applied to third-party (Go-Kwik Checkout) systems, finalizing configuration across platforms.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image19_eo2f9u.jpg)

### **Step 20 - Configure for Shopify Checkouts**

For users on **Shopify Native** or **Shopify Plus**, switch to the respective **widgets** to enable redemption functionality within those environments.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image20_85kpf7.jpg)

### **Step 21 - Create and Enable Shopify Rules**

• In **Shopify Native Checkout**, access the **PDP Cart** to create the same redemption rule.
• For **Shopify Plus Checkout**, enable **Point Redemption** and **Checkout Rules** to activate tier-based redemption.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image21_1r7dgfm.jpg)

### **Step 22 - Final Verification**

All redemption rules across **Nector.io**, **Go-Kwik Checkout**, and **Shopify** are now active and synchronized. Your loyalty program’s tier-based redemption system is fully configured and ready for customer use.