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# Setting Up Loyalty Program - Part 3 (Ways to Redeem)

# **Creating Redemption Rules for Rewards**
 
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## **Introduction**

Welcome to your **step-by-step guide on configuring redemption rules** in Nector! 🌟
Redemption rules let you control **how customers redeem their coins** during purchases — unlocking savings, boosting engagement, and adding a rewarding touch to every transaction.
By following this guide, you’ll learn to set redemption values, apply limits, and customize how rewards appear on your store’s widgets and checkout pages. Let’s make your loyalty experience even more delightful! 💫

## **Step 1: Introduction to Redemption Rules**

**Why it matters:**
Before configuring, it’s important to know where your redemption settings live. These rules determine how redemption options appear to customers.
**How to do it:**
• From your Nector dashboard, navigate to **Program → Redemption Rule** in the left-hand menu.
• Review the available settings to understand their impact on your front-end display.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image1_54vwi4.jpg)

## **Step 2: Defining Redemption Rules**

A **redemption rule** defines how customers redeem their coins.
If your store uses **Shopify Native Checkout**, you’ll need a specific configuration for that setup.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image2_orjxef.jpg)

## **Step 3: Understanding Checkout Variations**

Different checkout methods require unique setups:
• **Shopify Native Checkout:** Standard configuration (covered here).
• **Shopify Plus or third-party checkouts:** Slightly different processes.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image3_1j7f2tv.jpg)

## **Step 4: Configuring New Rules**

Updating or creating new rules gives you flexibility to align redemptions with your brand’s strategy.
**How to do it:**
• Go to **Floating Widget & Pages**.
• Choose to either **update existing rules** or **create new configurations from scratch**.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image4_3034vi.jpg)

## **Step 5: Applying Rules to Widgets**

Once configured, these rules automatically apply to:
• The **Floating Widget**
• The **Referral Rewards Page**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image5_18lnyha.jpg)

## **Step 6: Exploring Discount Types**

Choose from multiple discount types:
• Dynamic amount discount
• Fixed amount discount
• Dynamic percentage discount
• Fixed percentage discount
• Free shipping

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image6_pu3ly2.jpg)

## **Step 7: Establishing Point Value**

This sets how much value each coin has for the customer.
Example: 1 point = ₹1 discount

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image7_13gypyt.jpg)


## **Step 8: Setting Maximum Discounts**

Set a **maximum discount limit per order** to control redemption value.
For example: Maximum discount = ₹200

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image8_1s4u6z9.jpg)

## **Step 9: Minimum Cart Requirements**

You can optionally set a **minimum cart amount** required for redemption.
Example: Minimum cart = ₹500

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image9_nkqt1b.jpg)

## **Step 10: Confirming Rule Configuration**

Review your rule:
1 point = ₹1 discount
Maximum = ₹200 per order

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image10_1r0sal.jpg)

## **Step 11: Customer Clarity**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image11_139t0vd.jpg)

## **Step 12: Standardizing Rules**

While you can configure multiple redemption rules for various values or products, keeping things **simple and dynamic** ensures clarity and a smoother user experience.
💡 *Best Practice:* Stick to one clear rule like “1 coin = ₹1 off” for most scenarios.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image12_13ksaqx.jpg)

## **Step 13: Understanding Redemption Limits**

Set clear limits to control redemption behavior.
Example: Customers can redeem up to 200 coins per order.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image13_udf2bs.jpg)

## **Step 14: Fixed Discount Control**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image14_17atpxy.jpg)

## **Step 15: Exploring Cart Value Restrictions**

Dynamic rules can scale based on **cart value**, giving more flexibility.
Example: A higher cart total unlocks greater redemption power.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image15_643q7v.jpg)


## **Step 16: Setting Minimum Cart Values**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image16_11b06ci.jpg)

## **Step 17: Dynamic Discounts Based on Cart Value**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image17_91y14x.jpg)

## **Step 18: Multiplying Discounts**

Example setup: Multiplier = 4
For a ₹200 discount, the cart must be at least ₹800.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image18_1lpj8tk.jpg)

## **Step 19: Product and Category Rules**

You can target specific **products or categories** for redemption.
By default, redemption coupons expire in **15 days**.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image19_173586o.jpg)

## **Step 20: Extending Coupon Validity**

Adjust coupon duration to better fit your customer journey — for example, extending expiry to 30 days for seasonal campaigns.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image20_1y4fj8c.jpg)

## **Step 21: Coupon Usage Flexibility**

Choose who can redeem the coupon:
• **Enabled:** Only the generating customer can redeem.
• **Disabled:** Any customer can redeem (useful for certain third-party checkouts).

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image21_3hvulm.jpg)

## **Step 22: Advanced Settings**

Customize your redemption experience further by adding:
• A **Discount Name**
• A **Customer-facing Description**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image22_9s04ce.jpg)

## **Step 23: Combining Discounts**

Combine your redemption rule with **other Shopify discounts** — like product-specific or shipping-based offers — to give customers more value.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image23_1rx9lsq.jpg)

## **Step 24: Segment-Specific Rules**

For personalized experiences, you can:
• Create segments in **Shopify**
• Enter their **Segment ID** in Nector

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image24_k8hwm9.jpg)

## **Step 25: Reviewing Customer Experience**

Switch to your storefront and review how the configured rules appear to customers.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image25_ys4okf.jpg)

## **Step 26: Widget Display Review**

Open your **widget** on the live store and check redemption options. Ensure everything matches your setup. Confirm that your widget shows:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image26_3d5vhr.jpg)

## **Step 27: Generating Redemption Coupons**

When customers click “Redeem,” they’ll see a detailed redemption page and automatically receive a **coupon code** for checkout.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image27_1tyk0ub.jpg)

## **Step 28: Visibility on Rewards Page**

Double-check that your rule appears under **Ways to Redeem** on the **Rewards Page**, ensuring full visibility for customers.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image28_qggzbw.jpg)

## **Step 29: Enabling Additional Widgets**

Activate the **Other Widgets → Points Redeem at PDP Add To Cart** option to allow redemption directly on the **Product Display Page (PDP)**.


![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image29_wdako0.jpg)


## **Step 30: Ensuring PDP Availability**

Make sure your discount applies during product-level purchases for maximum convenience.
This ensures customers can redeem points seamlessly while shopping.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image30_1mdvtyl.jpg)

## **Wrap-Up**

Congratulations! 🎉
You’ve successfully configured **Redemption Rules** in Nector — giving customers a smooth, transparent, and rewarding checkout experience.
Here’s what you’ve achieved today:
✅ Customized redemption behavior and limits
✅ Integrated rules into widgets and pages
✅ Enhanced the shopping experience for every customer
Keep rewarding. Keep growing. Keep delighting your customers! 🌟