> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Nector and Wati Integration In this article we will show you how to set up the Wati Integration on your **Nector** dashboard. ### Setting up the Integration Visit the [Integrations](https://merchant.nector.io/integration-list) Page. Click on **WhatsApp Marketing** in the side-bar. Scroll below to look for **Wati** in that section. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1ltcrhn.png) Click on **Configure** to open up the Wati integration page. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_19mz4d6.png) First to enable the integration, you need to get the server url & API key from your Wati dashboard. ##### Getting your API token & server url * Go to the API Docs page as shown below ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_herjf7.png) * Copy the Access Token **without the “Bearer” word** as shown in the image below. Paste this in the **API Token** field in Nector dashboard ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_14qgmem.png) * Copy the API Endpoint **without the “https://” as shown** in the image below. And paste this in the server url field in Nector dashboard. Now in the **Nector** dashboard under **Choose Common property**, select **Mobile** as the mode of communication || **Choose Common Property** - This refers to the user property of Nector which will be used when sending the event. Finally, click on **Initialize** button to button to enable the integration. Once it is enabled, you will see the below view. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_5lpkck.png) ### Sending Whatsapp Messages Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via Wati. The first step is to create a whatsapp template in Wati and then create the corresponding event in **Nector** dashboard. ##### Creating a Whatsapp Template in Wati dashboard * Visit your Wati dashbord * Go to the templates page & create a new template or click on any existing template to find the template name. See the below image for reference ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1q88fnb.png) Remember the template name and use it in the **Nector** dashboard while creating an event for Wati integration. ##### Add New Event Go to the [Wati Integration](https://merchant.nector.io/integration?identifier=wati) Page. Switch to the **Events** tab and click on **Create An Event**. It opens up to the **Events** page with the **Send Events** tab. Now you have to select the event on which you want to notify the external integration. There are many events supported on **Nector**. If you don't know which to choose, here are the two events that are most relevant and commonly used: * **Wallet Coins Rewarded:** This event will be sent whenever wallet coins are rewarded on **Nector**. * **Coupon Is Created**: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on **Nector**. For example, To send an **Wallet Reward Event** to **Wati** whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below. * Click on **"+"** button to create an event. * For **"Event"** option, select **Wallet Coins Rewarded** * For **"Send event to"** option, by default **Wati** will be selected. Now while creating Events for Whatsapp messages, you will get two additional fields. 1. **Wati Template Name** - Here you will have to add a **Template Name** (which can be obtained from your Wati dashboard, as shown [above](https://help.nector.io/en/article/wati-integration-hr3piz/?bust=1715849061576#5-creating-a-whatsapp-template-in-wati-dashboard) for the associated event on this page. 2. **Select the Nector properties to use in your Wati template** - You need to mention the variables/properties that you are using in your whatsapp template. Normally template the following properties are usually selected, in the same order it is used in the template: * **user_name** : this refers to the name of the customer * **amount** : this refers to the number of wallet coins rewarded So, your **Template Settings** would look something like this: ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_rrktf4.png) Once you have entered all the details, click on the **Create** button in the popup. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1fw89y1.png) ##### Sending Test Event || It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer. Click on the **Event** you just created You can send a test event by clicking on **Send Test Event**. A popup opens, enter the mobile number where you want to send the test message. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1nawh2u.png) || Kindly note, **the Mobile number of customer to whom event has to be sent** needs to exist in the Customers database of your store. --- || Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles. | For a list of events and the data associated with each event, please refer this article for more info: [https://nector.crisp.help/en/article/event-details-sent-to-external-integrations](https://nector.crisp.help/en/article/event-details-sent-to-external-integrations-frcz1t/) ### Related Articles * [Events](https://help.nector.io/en/article/events-1wetiqa/?bust=1715669959393) * [Event details sent to External Integrations](https://help.nector.io/en/article/event-details-sent-to-external-integrations-frcz1t/?bust=1715669995873)