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# Nector and Shopify POS Integration

Integration with Shopify POS for Loyalty Reward Redemption

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Integrating **Shopify POS** with nector’s loyalty system enables customers to seamlessly redeem their loyalty coins during in-store purchases.
With this setup, your staff can quickly look up customers, view their loyalty balance, apply eligible rewards, and offer instant discounts—creating a smooth omnichannel loyalty experience.
This guide walks you through enabling the integration, configuring POS redemption rules, and applying them directly inside Shopify POS.

Step 1 - **Open the POS Integration Menu**
From the left-hand dashboard menu:
• Navigate to Integration
• Select POS

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image1_19lcms2.jpg)


Step 2 - **Locate Shopify POS Integration**
Inside the POS section, you’ll see Shopify POS listed as an available integration option.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image2_13l3751.jpg)


Step 3 - **Enable Shopify POS**
Click Configure.
You will notice the status is currently Disabled.
• Click Enable to activate POS loyalty functionality.
💡 Once enabled, nector can process loyalty redemptions through Shopify POS.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image3_1nta16s.jpg)


Step 4 - **Configure Redemption Rules for POS**
Now that POS is enabled, set up the redemption rule that determines how customers can redeem their loyalty coins at checkout.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image4_bvj1t3.jpg)



Step 5 - **Match Your Existing Redemption Logic**
Just like your regular online redemption rule:
• Apply the same structure and logic for POS.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image5_e16v7a.jpg)


Step 6 - **Proceed With the Same Redemption Setup**
Continue with the rule setup exactly as done previously.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image6_u5wt1d.jpg)


Step 7 - **Define Conversion & Limits**
Set the following values:
• 1 coin = 1 rupee
• Maximum discount = 200 rupees
This ensures a consistent redemption experience across all sales channels.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image7_syh9ul.jpg)


Step 8 - **Create the Redemption Rule**
Finalize your configuration by clicking Create.
Your POS redemption rule is now active.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image8_1x9s8wy.jpg)


Step 9 - **Access Shopify POS**
Open your Shopify POS app to demonstrate and use the redemption feature.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image9_13vsc9.jpg)


Step 10 - **Log In and Add a POS Tile**
On the POS home screen:
• Click Add Tile
• Follow the prompt to continue

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image10_53gdco.jpg)


Step 11 - **Add nector’s POS Extension**
Navigate to:
• Apps → nector Loyalty
• Add Customer Reward POS UI extension
• Click Save

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image11_zqeau4.jpg)


Step 12 - **Start a New Order**
Add the customer's desired product to the cart.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image12_1wbetir.jpg)


Step 13 - **Add the Customer to the Cart**
Search for the customer (e.g. Test) and select them so their loyalty profile is linked to the cart.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image13_88ie43.jpg)


Step 14 - **View and Apply Customer Rewards**
Return to the POS home screen where you'll now see:
• The customer’s coin balance
• The available redemption option
In this example, the "Test" customer has 10 points, allowing a ₹10 discount.
Click Get 10 Rupees Off.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image14_zjhmme.jpg)


Step 15 - **Apply or Cancel the Discount**
After clicking, the discount is automatically applied to the order.
• You may cancel and reapply if needed
• View the applied ₹10 discount in the cart summary
This demonstrates how loyalty redemption works in Shopify POS.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image15_sc00cb.jpg)


 **Wrap-Up**
Your Shopify POS loyalty integration is now active. 🎉
Customers can redeem loyalty coins instantly during in-store checkout, enhancing their purchase experience and strengthening your omnichannel loyalty program.