> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Nector and QuickReply Integration In this article we will show you how to set up the QuickReply Integration on your **Nector** dashboard. ### Setting up the Integration Visit the [Integrations](https://merchant.nector.io/integration-list) Page. Click on **WhatsApp Marketing** in the side-bar. Scroll below to look for **QuickReply** in that section. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_11w1v0.png) Click on **Configure** to open up the QuickReply Integration page. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_kaa9az.png) First to enable the integration, you need to get the client id & secret key. ### Getting your client id & secret key * Login to your QuickReply dashboard. * From the left side menu, click on **Settings**, then **API Credentials**. See below image for reference. ![](https://storage.crisp.chat/users/helpdesk/website/ae68246937252800/5c65eab6-b42e-4586-bf77-f899a9_kg69br.png) * Copy the client id and the secret key from the current page on to the nector dashboard. Now paste it in your **Nector** dashboard. Under **Choose Common property**, select **Mobile** as the mode of communication || **Choose Common Property** - This refers to the user property of Nector which will be used when sending the event. Finally, click on **Initialize** button to button to enable the integration. Once it is enabled, you will see the below view. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1ui1h9n.png) ### Sending Whatsapp Messages Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via QuickReply. The first step is to create a whatsapp template in QuickReply and then create the corresponding event in **Nector** dashboard. ##### Creating a Whatsapp Template in QuickReply dashboard * Visit your QuickReply dashboard * From the left side menu, click on **Campaigns** and then click on the **Templates** tab * Click on the template that you would like to use, and you will find the template id. Remember the template name and use it in the **Nector** dashboard while creating an event for QuickReply integration. ##### Add New Event Go to the [QuickReply Integration](https://merchant.nector.io/integration?identifier=quickreply) Page. Switch to the **Events** tab and click on **Create An Event**. It opens up to the **Events** page with the **Send Events** tab. Now you have to select the event on which you want to notify the external integration. There are many events supported on **Nector**. If you don't know which to choose, here are the two events that are most relevant and commonly used: * **Wallet Coins Rewarded:** This event will be sent whenever wallet coins are rewarded on nector. * **Coupon Is Created**: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector. For example, To send an **Wallet Reward Event** to a **QuickReply** whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below. * Click on **"+"** button to create an event. * For **"Event"** option, select **Wallet Coins Rewarded** * For **"Send event to"** option, by default **QuickReply** will be selected. Now while creating Events for Whatsapp messages, you will get three additional fields. 1. **QuickReply Template Id** - Here you will have to add a **Template Id** (which can be obtained from your QuickReply dashboard, as created [above](https://help.nector.io/en/article/quickreply-integration-ghb4zh/?bust=1715753436709#5-creating-a-whatsapp-template-in-quickreply-dashboard)) for the associated event on this page. 2. **Select the Nector properties used in your QuickReply template in the exact order** - You need to mention the variables/properties that you are using in your whatsapp template in that exact order. 3. **Select the Nector properties to use in the button of your QuickReply template in the exact order** - If you are using any buttons in your Whatsapp template, you can optionally add the **Nector** properties that should be used as links of the buttons. So, your **Template Settings** would look something like this: ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_jdab0o.png) Once you have entered all the details, click on the **Create** button in the popup. The event will be created as below. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_i2vyr7.png) ##### Sending Test Event || It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer. Click on the **Event** you just created You can send a test event by clicking on **Send Test Event**. A popup opens, enter the mobile number where you want to send the test message. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1igqtyj.png) || Kindly note, **the Mobile number of customer to whom event has to be sent** needs to exist in the Customers database of your store. --- || Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles. | For a list of events and the data associated with each event, please refer this article for more info: [https://nector.crisp.help/en/article/event-details-sent-to-external-integrations](https://nector.crisp.help/en/article/event-details-sent-to-external-integrations-frcz1t/) ### Related Articles * [Events](https://help.nector.io/en/article/events-1wetiqa/?bust=1715669959393) * [Event details sent to External Integrations](https://help.nector.io/en/article/event-details-sent-to-external-integrations-frcz1t/?bust=1715669995873)