> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Nector and MailChimp Integration

In this article we will show you how to set up the MailChimp Integration on your **Nector** dashboard.

### Setting up the Integration

Visit the [Integrations](https://merchant.nector.io/integration-list) Page. Click on  **Email & WhatsApp Marketing** in the side-bar. Scroll below to look for **MailChimp** in that section.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1aoyq0w.png)

Click on **Configure** to open up the MailChimp integration page.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_n5vx38.png)

First to enable the integration, you need to get the private API key and Audience Id from your MailChimp dashboard.

##### Getting your private API key

*   Login to your Mailchimp dashboard.    
*   Click on your account name in the top right corner, and then click on the **Profile** link.
*   Click on the **API keys** link under extras. See the below image for reference.
    

![](https://storage.crisp.chat/users/helpdesk/website/774d7bb83237e800/8a2044d2-2e7f-459d-a2f9-8b6e43_su5pgp.png)

*   Create a new API key by clicking on the **Create** button. On the next page, enter a name for the API key and click on **Create**.
*   Copy the API key that is shown and paste it on nector dashboard.
*   The server prefix must be filled automatically.
*   Next, you need to find your audience id.

##### Getting your audience id

*   Login to your Mailchimp dashboard.
*   Refer [this article](https://mailchimp.com/help/find-audience-id/) from Mailchimp to find your audience id.
*   Once you have the audience id, paste it on the nector dashboard.
    
After entering the details, click on the **Initialize** button to enable the integration. Once it is enabled, you will see the below view.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_157cdwf.png)

#### Sending Events To Mailchimp

Events can be sent to Mailchimp when certain things happen on Nector. You can then setup automations on Mailchimp, which can be triggered when the event occurs on Nector. For example, when a customer is rewarded with wallet coins, an event can be sent to Mailchimp, which in turn will trigger an automation that sends an email to the customer.

##### Add new event

Switch to the **Events** tab and click on **Create An Event**. It opens up to the **Events** page with the **Send Events** tab. Now you have to select the event on which you want to notify the external integration.

There are many events supported on **Nector**. If you don't know which to choose, here are the two events that are most relevant and commonly used:

* **Wallet Coins Rewarded:** This event will be sent whenever wallet coins are rewarded on nector.
* **Coupon Is Created**: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example, 
To send an **Wallet Reward Event** to **MailChimp** whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.

* Click on **"+"** button to create an event.
* For **"Event"** option, select **Wallet Coins Rewarded** 
* For **"Send event to"** option, by default **MailChimp** will be selected.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_pawkj4.png)

* Once you have entered all the details, click on the **Create** button in the popup. The event will be created as below.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1u98ng1.png)

##### Sending Test Event

|| In order to make this event available in your MailChimp dashboard, you need to send a test event from **Nector** as shown below. After this, you can setup the flow on MailChimp using this event as the trigger.

Click on the **Event** you just created

You can send a test event by clicking on **Send Test Event**.

A popup opens, enter the email id where you want to send the test email.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_dx68mk.png)

|| Kindly note, **the Email id of customer to whom email has to be sent** needs to exist in the Customers database of your store.


### Setting up Journeys on MailChimp

After you are done setting up events to be sent to MailChimp from Nector, you can create journeys on MailChimp in response to the Events. For this, visit your MailChimp dashboard and set up the integration. Read the steps below:

1. Go to you MailChimp dashboard, look for **Automations** and click on **Overview** on it.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_omnjgb.png)

2. Click on **Build From Scratch** to start a new journey.

3. Enter the desired name of your journey.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1dtljlc.png)

4. In the new page, click on "Choose A Starting Point" and from the menu, go to **API & Integrations** and click on **Event API**


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_6g0jkk.png)

5. In this example since we have created an event for wallet reward, we will be choosing the "walletreward_create" trigger from the options.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_9wx2nj.png)

|| Inorder to make the trigger available in your MailChimp dashboard, a sample event needs to be sent from nector. This sample event can be sent to MailChimp simply by adding some coins to an account on Nector. To reward coins manually refer to this article [Manually reward coins to customers](https://help.nector.io/en/article/how-to-manually-reward-coins-to-customers-1krws56/?bust=1712832149710)

| If you would like to create Flows for a separate event, kindly contact the Nector team, by referring [here](https://help.nector.io/en/article/support-channels-lnyfsh/?bust=1712816129024)

6.  Click on **Save Starting Point**


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1h5fcb7.png)

7. Click on "Add a Journey Point" and from the actions choose, **Send Mail**. Configure your mail subject, content and customise it according to your preferences. Then save it.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_16x1d68.png)

8. When your Customer Journey map is ready, click **Continue**. Your new journey will be visible under the **Overview** page.

---

|| Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

| For a list of events and the data associated with each event, please refer this article for more info: [https://nector.crisp.help/en/article/event-details-sent-to-external-integrations](https://nector.crisp.help/en/article/event-details-sent-to-external-integrations-frcz1t/)

### Related Articles

* [Events](https://help.nector.io/en/article/events-1wetiqa/?bust=1715669959393)

* [Event details sent to External Integrations](https://help.nector.io/en/article/event-details-sent-to-external-integrations-frcz1t/?bust=1715669995873)
