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# Nector and Engati Integration

In this article we will show you how to set up the Engati Integration on your **Nector** dashboard.

### Setting up the Integration

Visit the [Integrations](https://merchant.nector.io/integration-list) Page. Click on **WhatsApp Marketing** in the side-bar. Scroll below to look for **Engati** in that section.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_6z492u.png)

Click on **Configure** to open up the Engati integration page.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1ro48fc.png)

First to enable the integration, you need to get a few details from the Engati team.

| **Kindly get in touch with the Engati team, to get the details, as it is provided directly by their team.**

Now paste it in your **Nector** dashboard. Under **Choose Common property**, select **Mobile** as the mode of communication

|| **Choose Common Property** - This refers to the user property of Nector which will be used when sending the event. 

Finally, click on **Initialize** button to button to enable the integration. Once it is enabled, you will see the below view.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1x5epxb.png)

### Sending Whatsapp Messages

Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via Engati.

The first step is to create a whatsapp template in Engati and then create the corresponding event in **Nector** dashboard.


##### Add New Event

Go to the [Engati Integration](https://merchant.nector.io/integration?identifier=engati) Page.

Switch to the **Events** tab and click on **Create An Event**. It opens up to the **Events** page with the **Send Events** tab. Now you have to select the event on which you want to notify the external integration.

There are many events supported on **Nector**. If you don't know which to choose, here are the two events that are most relevant and commonly used:

* **Wallet Coins Rewarded:** This event will be sent whenever wallet coins are rewarded on nector.
* **Coupon Is Created**: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector.

For example, 
To send an **Wallet Reward Event** to **Engati** whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below.

* Click on **"+"** button to create an event.
* For **"Event"** option, select **Wallet Coins Rewarded** 
* For **"Send event to"** option, by default **Engati** will be selected.
 
Now while creating Events for Whatsapp messages, you will get two additional fields.

1. **Engati Template Name** - Here you will have to add a **Template Name** (which can be obtained from your Engati dashboard, as created [above](https://help.nector.io/en/article/bitespeed-integration-oycxxf/?bust=1715607900558#5-creating-a-whatsapp-template-in-bitespeed-dashboard)) for the associated event on this page.

2. **Select the Nector properties to use in your Engati template** - You need to mention the variables/properties that you are using in your whatsapp template. As per the example template that we created in the previous section, the following properties need to be selected, in the same order it is used in the template:

* **amount** : this refers to the number of wallet coins rewarded
* **user_balance** : this refers to the total number of wallet coins that the customer has

So, your **Template Settings** would look something like this:


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_10e6zek.png)

Once you have entered all the details, click on the **Create** button in the popup. The event will be created as below.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_c1oc6y.png)

##### Sending Test Event

|| It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer.

Click on the **Event** you just created

You can send a test event by clicking on **Send Test Event**.

A popup opens, enter the mobile number where you want to send the test message.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_lh224z.png)

|| Kindly note, **the Mobile number of customer to whom event has to be sent** needs to exist in the Customers database of your store.

---

|| Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles.

| For a list of events and the data associated with each event, please refer this article for more info: [https://nector.crisp.help/en/article/event-details-sent-to-external-integrations](https://nector.crisp.help/en/article/event-details-sent-to-external-integrations-frcz1t/)

### Related Articles

* [Events](https://help.nector.io/en/article/events-1wetiqa/?bust=1715669959393)

* [Event details sent to External Integrations](https://help.nector.io/en/article/event-details-sent-to-external-integrations-frcz1t/?bust=1715669995873)