> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Nector and Delightchat Integration In this article we will show you how to set up the Delightchat Integration on your **Nector** dashboard. ### Setting up the Integration Visit the [Integrations](https://merchant.nector.io/integration-list) Page. Click on **WhatsApp Marketing** in the side-bar. Scroll below to look for **Delightchat** in that section. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_ymcldl.png) Click on **Configure** to open up the Delightchat integration page. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_181mzb6.png) To enable the integration, you need to get the API key from your Delightchat dashboard. ##### Getting your API key * Visit your Delightchat dashboard * Create an **API based** automation. See below on how create an automation. | Refer this article from Delightchat on how to create an automation on Delightchat: https://www.delightchat.io/help-center/custom-use-cases-with-whatsapp-marketing-api * After creating the automation, you will be able to get the API key on the automation page. See below image for reference (see the circled part) ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1anbh6f.png) * Copy the API key shown on this page and paste it on nector dashboard Under **Choose Common property**, select **Mobile** as the mode of communication || **Choose Common Property** - This refers to the user property of Nector which will be used when sending the event. Finally, click on **Initialize** button to button to enable the integration. Once it is enabled, you will see the below view. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_h1j0oa.png) ### Sending Whatsapp Messages Whatsapp messages can be sent to customers for various events that occur on Nector. For example: When a customer is rewarded with some wallet coins, you can send a whatsapp message via Delightchat. The first step is to create a automation id in Delightchat and then create the corresponding event in **Nector** dashboard. ##### Creating a Automation Id in Delightchat dashboard * Visit your Delightchat dashboard * Create an **API based** automation. See below on how create an automation. | Refer this article from Delightchat on how to create an automation on Delightchat: https://www.delightchat.io/help-center/custom-use-cases-with-whatsapp-marketing-api * After creating the automation, you will be able to find the automation id on that page. See below image for reference. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_lu2kf5.png) Remember the id and use it in the **Nector** dashboard while creating an event for Delightchat integration. ##### Add New Event Go to the [Delightchat Integration](https://merchant.nector.io/integration?identifier=delightchat) Page. Switch to the **Events** tab and click on **Create An Event**. It opens up to the **Events** page with the **Send Events** tab. Now you have to select the event on which you want to notify the external integration. There are many events supported on **Nector**. If you don't know which to choose, here are the two events that are most relevant and commonly used: * **Wallet Coins Rewarded:** This event will be sent whenever wallet coins are rewarded on nector. * **Coupon Is Created**: This event will be sent whenever a customer uses his wallet coins to get a discount/coupon code on nector. For example, To send an **Wallet Reward Event** to **Delightchat** whenever wallet coins are rewarded to a customer on nector, you would create the event as shown below. * Click on **"+"** button to create an event. * For **"Event"** option, select **Wallet Coins Rewarded** * For **"Send event to"** option, by default **Delightchat** will be selected. Now while creating Events for Whatsapp messages, you will get two additional fields. 1. **Delightchat Automation Id** - Here you will have to add a **Automation Id** (which can be obtained from your Delightchat dashboard, as shown [above](https://help.nector.io/en/article/delightchat-integration-1h50dtr/?bust=1715946198360#5-creating-a-automation-id-in-delightchat-dashboard) for the associated event on this page. 2. **Select the Nector properties to use in your Delightchat template in the exact order** - You need to mention the variables/properties that you are using in your whatsapp template. Normally the following properties are usually selected, in the same order it is used in the template: * **user_name** : this refers to the name of the customer * **amount** : this refers to the number of wallet coins rewarded So, your **Template Settings** would look something like this: ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1q7ab5.png) Once you have entered all the details, click on the **Create** button in the popup. The event will be created as below. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1x048tr.png) ##### Sending Test Event || It is useful to send a test event as in the case of whatsapp, you can check if the whatsapp messages are being sent properly to the customer. Click on the **Event** you just created You can send a test event by clicking on **Send Test Event**. A popup opens, enter the mobile number where you want to send the test message. ![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1465bid.png) || Kindly note, **the Mobile number of customer to whom event has to be sent** needs to exist in the Customers database of your store. --- || Events can also be sent for other things like when a new customer is referred, for coin expiry notification, for review request, and more. To learn how to setup these events, look into those respective articles. | For a list of events and the data associated with each event, please refer this article for more info: [https://nector.crisp.help/en/article/event-details-sent-to-external-integrations](https://nector.crisp.help/en/article/event-details-sent-to-external-integrations-frcz1t/) ### Related Articles * [Events](https://help.nector.io/en/article/events-1wetiqa/?bust=1715669959393) * [Event details sent to External Integrations](https://help.nector.io/en/article/event-details-sent-to-external-integrations-frcz1t/?bust=1715669995873)