> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Migrate Reviews

# **Migrating Product Reviews**

${frame}[](https://www.youtube.com/embed/pRnvObDaXXU)

## **Introduction**

Migrating product reviews ensures that valuable customer feedback stays connected to the right product—especially when transitioning from an older product version to a newer one, or when consolidating product listings.
This process allows you to seamlessly transfer reviews from one product to another within the Nector Dashboard, ensuring your storefront always reflects relevant and up-to-date customer insights.

## **Step 1 - Access the Review Migration Tool**

To begin the migration process:
1. Navigate to the **Dashboard**
2. Select **Customers**
3. Click **Import and Bulk Update**
4. Locate the **Migrate Reviews** option

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image1_ozgbcm.jpg)

## **Step 2 - Select Old and New Products**

Click **Bulk Update** to open the migration settings.
Here, choose:
• The **existing (old) product** you want to migrate reviews **from**
• The **new product** you want to migrate reviews **to**


![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image2_189ryh2.jpg)

## **Step 3 - Start the Migration**

After selecting both products, click **Bulk Update** to begin transferring the reviews.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image3_jw3njy.jpg)

## **Step 4 - Receive Confirmation**

Once the migration is complete:
• All reviews from the old product will be successfully assigned to the new product
• You will receive a **notification email** at your admin email address

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image4_gkue0m.jpg)

## **Step 5 - Check Migration Status**

You may also refresh the dashboard to view the updated migration status.
This completes the review migration process. Thank you!

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image5_1t6ggow.jpg)

## **Wrap-Up**

You’ve successfully learned how to:
✅ Access the review migration tool
✅ Select old and new product associations
✅ Execute a seamless review transfer
✅ Confirm progress via dashboard or email
Migrating reviews helps preserve customer trust and ensures that your new product versions continue to benefit from valuable, authentic customer feedback. 💚