> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to manually reward coins for an order ?

Inorder to manually reward coins for an order, first check if the rewarding has happened for that order

| To check if rewarding has happened, read this article: [https://nector.crisp.help/en/article/how-to-check-whether-an-order-is-rewarded-or-not](https://nector.crisp.help/en/article/how-to-check-whether-an-order-is-rewarded-or-not-tj9shz/?bust=1703219472717)

|| After manually rewarding, this order will be freezed. Any change to the order such as refund or cancellation will not be recorded and consequently, dependent features like auto reverting earned coins, etc. will not work.

1. Go to [Orders](https://merchant.nector.io/orders?int_segment=all) page in your dashboard

2. Search for the particular order using the order name or order id and click on it.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_njs8ib.png)

3. Click on **Reward Manually** in the **Reward** section

|| “Reward Manually” button will be disabled if the reward is already processed for the order


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_q54hsa.png)

4. Click on **Confirm**


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_100lw0r.png)

The order will be automatically rewarded and updated


### Related Articles

* [How to manually reward a customer ?](https://nector.crisp.help/en/article/how-to-manually-reward-coins-to-customers-1krws56/?bust=1703143971280)

* [Why isn't the customer rewarded yet ?](https://nector.crisp.help/en/article/why-isnt-the-customer-rewarded-yet-3cbqfg/?bust=1703143965347) 

* [How to check whether an order is rewarded or not ?](https://nector.crisp.help/en/article/how-to-check-whether-an-order-is-rewarded-or-not-tj9shz/?bust=1703219472717)