> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to manage Q&As ?

This article explains how to manage your Q&As

If you have set up your Reviews Programme and would like to manage the Q&As in your store refer to this article:

| If you need help in setting up your Reviews Program, kindly refer to this article: [Review Program](https://nector.crisp.help/en/article/review-program-115oml/?bust=1701859228136)

| If you need help in enabling the Q&A program, kindly refer to this article: [How to enable Q&A](https://help.nector.io/en/article/how-to-enable-qa-on-shopify-vjiytj/?bust=1718280346306)

1. Go to [Reviews](https://merchant.nector.io/reviews/dashboard) page and click on **Q&As** on the side-bar. Here you can find all the Q&As listed along with their details such as name and date posted on. You can also search for any particular Q&A using their product Id, slug. You can also use filters to filter out certain Q&A. You can also disable the visibility of a Q&A by disabling the visibility button.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_7509re.png)

2. Click on any specific Q&A to view more details 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1m1ucha.png)

Under **Q&A Overview & Controls**, you can view the answer and modify the visibility. You can also look up the product on **Nector** and in your Shopify website.

3. Scroll below to the **Update Q&A Details** section. 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_lf37qg.png)

Here you can modify the question and also write your answer for the question asked by the customer. After answering the question click on the **Save** button to finalise the changes.

### Deleting a Q&A

You can also delete a Q&A, at the top right corner look for the **Delete All** button and click on it. A popup window opens for confirmation. Click on **Confirm** button to delete it.


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1izwors.png)