> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nector.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Bulk Update Customer Points


In this article, we will teach you how to **Bulk Update the Coins of Customers**. With this now you can credit, debit and reset coins in bulk, quickly and easily therefore saving you time and hassle.

To access this feature, go to Customer Data on the left side menu, and then click on [Import & Bulk Update](https://merchant.nector.io/import-data) page. Here, under the **Coins** section, you will find the options to **Bulk Reward Coins**, **Bulk Debit Coins** and **Bulk Reset Coins**. 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_9i358d.png)

##### Bulk Reward Coins

Click on **Bulk Update** button under the **Bulk Reward Coins**, and a popup opens where you have to enter the **Amount** that you want to credit and optionally the reason for crediting under **Reason for credit** 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1lythk2.png)

|| If you would like to credit coins only to a particular set of customers, you can use filters, refer [here](https://help.nector.io/en/article/bulk-update-customer-points-a2hlx9/?bust=1719906111759#5-available-filters) to check the list of available filters.

##### Bulk Debit Coins

Click on **Bulk Update** button under the **Bulk Debit Coins** section, and a popup opens where you have to enter the **Amount** that you want to debit and optionally the reason for crediting under **Reason for debit** 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_lspoed.png)

|| If you would like to debit coins only to a particular set of customers, you can use filters, refer [here](https://help.nector.io/en/article/bulk-update-customer-points-a2hlx9/?bust=1719906111759#5-available-filters) to check the list of available filters.

##### Bulk Reset Coins

Click on **Bulk Update** button under the **Bulk Reset Coins** section, and a popup opens where you have to enter the **Amount** that you want to reset and optionally the reason for crediting under **Reason for reset** 


![](https://storage.crisp.chat/users/helpdesk/website/d9947dc4cf2ed000/image_1230ig9.png)

|| If you would like to reset coins only for a particular set of customers, you can use filters, refer [here](https://help.nector.io/en/article/bulk-update-customer-points-a2hlx9/?bust=1719906111759#5-available-filters) to check the list of available filters.

 ---

##### Available Filters

To efficiently target and update specific customer groups, Nector provides a variety of filters. These filters allow you to selectively credit, debit, or reset coins based on criteria such as coin balance, lifetime value (LTV), transaction count, and customer tier. This ensures that your updates are precise and relevant. Here are the available filters:

* **Customer's Coin Balance Is Greater Than** - Credit/Debit/Reset coins only when customer's points balance is greater than or equal to the below value. 

* **Customer's Coin Balance Is Less Than** - Credit/Debit/Reset coins only when customer's points balance is lesser than or equal to the below value. 

|| "Customer coin balance is less than” is given more preference if both the above values are specified.

* **Customer's LTV Is Greater Than** - Credit/Debit/Reset coins only when customer's LTV is greater than or equal to the below value. 

* **Customer's LTV Is Less Than** - Credit/Debit/Reset coins only when customer's LTV is lesser than or equal to the below value. 

|| “Customer’s LTV Is Less Than” is given more preference if both the above values are specified.

* **Customer's Transaction Count Is Greater Than** - Credit/Debit/Reset coins only when customer's transaction count is greater than or equal to the below value. 

* **Customer's Transaction Count Is Less Than** - Credit/Debit/Reset coins only when customer's transaction count is lesser than or equal to the below value. 

|| “Customer’s Transaction Count Is Less Than” is given more preference if both the above values are specified.

* **Customer Tier** - Credit/Debit/Reset coins only for customers in specific tier.