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# Birthday/Anniversary Rewards Program

# **Configuring Birthday Rewards**

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## **Introduction**

Birthday rewards are a delightful way to make customers feel appreciated and celebrated. 🌟 With Nector’s Birthday Rewards feature, you can automatically issue bonus points around a customer’s birthday — helping increase loyalty, repeat purchases, and overall engagement.
This guide walks you through setting up birthday earning rules, configuring timing, and previewing how customers will see their rewards on the storefront. By the end, your birthday reward system will be fully active and ready to boost the customer experience.

## **Step 1 - Navigate to Features**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image1_4jxu86.jpg)

## **Step 2 - Locate the Birthday Program**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image2_18iv1ta.jpg)

## **Step 3 - Enable the Program**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image3_1g5lilw.jpg)

## **Step 4 - Start Setting Up Earning Rules**

After enabling the program, proceed to configure the **earning rules** for birthday rewards.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image4_192y7kc.jpg)

## **Step 5 - Choose the Reward Amount**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image5_1y6axbb.jpg)

## **Step 6 - Default Birthday Reward**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image6_1b64m0j.jpg)

## **Step 7 - Customize Display Settings**

You can add:
• A **reward description**
• Visibility in the **Ways to Earn** section
• **Title, and description** displayed to customers
• The **position** of the reward inside the widget and rewards page💡 *Tip:* A clear, cheerful description increases participation.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image7_rygx0n.jpg)

## **Step 8 - Add Coin Amount in Description**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image8_19olm1u.jpg)

## **Step 9 - Set Reward Frequency**

In **Advanced Setting**, choose the recurring frequency. Birthday rewards should typically be issued **once per year**.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image9_34unul.jpg)

## **Step 10 - Choose Reward Timing**

You can issue rewards:
• On the customer’s birthday
• 1 day before
• 3 days before
• 7 days before

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image10_rihzd7.jpg)

## **Step 11 - Preview the Customer View**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image11_4z59uf.jpg)

## **Step 12 - Customer Interaction with the Reward**

Inside **Ways to Earn**, the customer will:
1. Click on the Birthday Reward
2. Enter their birth date
3. Save the date
4. Instantly receive points in their wallet
They can also add their birthday through the **Rewards Page**.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image12_1xzb2of.jpg)


## **Step 13 - Birthday Validation Note**

There is **no extensive date validation**, except:
• **Future dates are not allowed**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/9/4/d9947dc4cf2ed000/image13_19ne0o2.jpg)


## **Wrap-Up**
You’ve successfully configured your **Birthday Rewards Program**! 🎉
You can now:
✅ Automatically reward customers for birthdays
✅ Customize descriptions, icons, and visibility
✅ Control reward timing and frequency
✅ Create a memorable, personalized customer experience
Birthday rewards are a simple yet impactful way to delight customers and strengthen brand loyalty. 💚